Our family spent one night in May 2012. It was great... room was clean and well arranged. The parking lot and outside was good. Especially, the staff was kind and the other request service was so fast. Of cause, our child was happy. I would like to strongly recommend this hotel to all. Don't miss your trip in this hotel^^
We spent one night at this hotel in May 2012. It was clean and confortable. Great breakfast. Staff was friendly. It is conveniently located outside Sequoia National Park.
Dear Guest,
I'm very glad that you found our property to be convenient and comfortable. We hope that when you are in our area again, you call us for your accomidations. We appreciate that time you took to post your review as each one is very important to us.
Best Wishes Always,
Shelly Matlock
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We spent two nights in this hotel in April 2012. It is located not far from the entrance to Sequoia National Park. Check-in and checkout went very fast. Each one less than a minute. Friendly and smiling staff.
The room was large and well maintained; ample parking space for cars. Room equipped in a typical Choice hotels style. I have...
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Dear Guest,
Thank you for taking the time to post your review. It helps us a great deal to know what we are doing right and wrong so that we can improve and maintain our high standards of service. We hope that your journey ended safely and that we see you again in the future.
Best Regards,
Shelly Matlock
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Clean room, very helpful check in lady, great to have a pool and free breakfast. Good value for money just a few miles from the National Park
Dear Guest,
Thank you for taking the time to share your positive experience with us. We appreciate your kind words and we look forward to your next visit with us.
Thanks again..
Shelly Matlock
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Many reviews appreciated the hotel location and service - I felt the same. The continental breakfast was NOT mediocre. Food quality was good. The area is well lit, clean and maintained. The rooms were clean - bathroom was spotless. The front desk management was courteous and polite. My credit card got charged for another "cancelled" reservation- which should not have...
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Dear Traveler,
Thank you so much for you kind review. I'm happy you had a positive experience with us as we strive to make every guest feel welcomed and safe. I'm pleased that the issue with your billing was quickly resolved and it did not cause you any grief or financial set back. We look forward to serving you again...
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Informed on check in that there is an early check out fee of $50. This is not in the internet booking process. After a day of trees and mountain roads in a largely closed national park we paid it. There is an air about this motel that customers need to be trained. There are notices everywhere. Do not steal the...
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Dear Guest,
Thank you for taking the time to write a review about your experience at our hotel. I'm so pleased that you found your breakfast to be good and your room clean. I'm sorry that you felt annoyed at the signs we have posted and I do understand your conveyance about them. We have experienced on a few occasions,...
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This hotel is a great place to stay if your visiting the Sequoia National Park.
It's conveniently located about 20 minutes drive from the entrance to the park and a total of about an hour until you reach the Sequoia trees and trails.
Across the road from the hotel there is a Pizza Factory and a grocery store.
The hotel...
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We were visiting the Sequoia National Park and this was perfect - just a few miles outside the Park. The rooms were light and bright, the staff helpful and the breakfast good. The laundry facilities were welcome after a week of travelling and there was no problem getting detergent and coins from the Gift Shop/front desk even at 8pm. I...
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Dear Guest,
Thank you so much for the wonderful review. We strive to make comfortable all of our guests and provide them with a good and positive experience. We are so pleased that our staff took the incentive to give you accurate directions to your next destination and hope that you did arrive safely.
We look forward to the next...
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Great location near the entrance to Sequoia National Park. Rooms where very clean and the beds were comfortable as well. I don't have anything negative to say about this hotel except I wish we had stayed longer !!!
Thank you for your kind words and we are so pleased that you had a positive and enjoyable experience here with us. We look forward to the next time we can make you feel welcome and comfortable during your travels to this area.
Best Regards,
Shelly Matlock
Front Office Manager
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Clean hotel, good price ($81) and good breakfast. Nice pool and hot tub. Friendly staff. Would have liked to have had more time to relax by the pool and enjoy the surroundings.
Dear Guest,
We are so pleased that you found your stay with us everything you had hoped it would be. We are even more flattered that your impression of your stay was so long lasting in that you posted your review months after your time with us.
We hope that we will have the opportunity again to serve you and...
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