Booked this hotel for a long weekend of fishing and visiting Niagara Falls with my 9 year old. The staff went out of their way to be accommodative and the hotel was close to the marina and only 30 minutes to Niagara Falls. The restaurant tied in with the hotel "Eby's" was top notch. It was a pleasure to get... More

I stayed with a couple of friends this weekend for the Buffalo Marathon and we couldn't get over how great the customer service was!! They make you feel so at home and well taken care of - I would definitely recommend this hotel!

Usually stay in Hampton or Embassy when in Buffalo which is often. Both were unavailble and Hyatt was. As other reviews note, service is amazing. They treat customers like you want to be treated. Some have written about the situation on Main Street outside hotel, it is not that great, they are correct, BUT Buffalo has great restaurants, shows and... More

We arrived in buffalo may 28 and made our way to the Hyatt Regency. Upon arriving the valet greeted us in a friendly and professional manner and informed me of all the parking options available Upon checking in we where greeted by Erica and Clint at the front desk who where both very friendly and happy to help us. We... More

We stayed at the Hyatt because it was just a block and a half from Shea's Theatre. The staff were very friendly. The hotel itself is beautiful, an old building which has been converted and modernized with a nice bright atrium. We ate dinner at E.B Greens, voted one of the best restaurants in America and it was excellent. We... More

My stay here was very forgettable. The staff was very pleasant, and breakfast pretty good, but not very impressed with the hotel. Clearly the hotel is built into an older building which the architect kept part of in the atrium area. The rooms are not very large and bath tight. I was surprised by the sign in the elevators stating... More

I stay at the HYATT HOTELS BUFFALO for 3 nights between 5-11 and 5-14 last weekend. Since I was bitten by some kind of bugs at the first night, they switched my room from 328 to 603 upon my request for the rest of my stay. Then I was told by the front desk that they can provide me and... More

Everything about this is great. The service at every turn was 5 Star. Front desk,housekeeping,restaurant and bar. The room was also great. Everything one could wish for was in place. The location is the best in the city. Close to everything. I would stay here again and again.

Went to Buffalo to show my wife the Falls she had never been. arrived at the hotel about 1 hour before check in but was given a room with a E up grade that we paid for. and when asked how high up we were was told 6 th floor only we requested highest floor when I made the vacation... More