We were up for my daughters graduation from Buffalo and it couldn't be any nicer. I booked a suite and it was the largest room in the hotel and it wasn't much higher in cost. Servive was excellant and breakfest for us was included (Hilton Gold Member). In the room my Father in-law slept on the pull out and my... More

My family and I stayed here during a recent college visit. The neighborhood leading up to the hotel was a little sketchy, so we were shocked by the look and feel of this property. Once you walk through the front door, you completely forget your surroundings. The lobby and our room were very tastefully decorated, well-appointed, clean and comfortable. We... More

Spent one night here with spouse. Check-in was handled efficiently but wasn't welcomed as a Diamond member. Was given king room on top floor but had to change because the internet didn't work up there (or it isn't set up). New room on 3rd floor-internet worked OK. Valet parking is the only option here ($13/night-in and out privileges). Across the... More

My son and I stayed at Double Tree Club recently for a college visit in the area. From the time I made the reservation to the time they dropped us off at the train station, everyone of the staff was helpful. The shuttle service was extremely helpful, so it was not necessary for me to rent a car or to... More

When things were good, they were great. When they were bad, they were really bad. The Good- *Early check-in was a pleasant surprise. *The room was nice. Clean and the linens and towels were new and not the cheap kind that can scratch your skin off. *The bed was comfortable with nice pillows. I suggest not getting a double bed-... More

Great staff, they were enthusiastic about their jobs. Rooms were clean, modern. Spacious bathroom. The fitness center was better than some other Doubletrees. I will be back in Buffalo in August and have already made reservations.

Stayed for one night for a concert. Upon arrival, we were greeted with a delicious cookie and friendly staff who quickly arranged to have a shuttle take us to the concert located close by. I was skeptical about the location at first, because of where the hotel was situated. However, my doubts were quickly erased as soon as we entered... More

I stayed here with my wife and young daughter prior to minor surgery at Buffalo Children's Hospital. The stay was flawless and everyone that I encountered was wonderful. My daughter was unable to eat for 8 hours prior to surgery (and she was only 10 months at the time) so she was quite fussy but the front desk was very... More

Stayed here with friends for a shopping trip. The rooms were very clean and modern and the beds were comfortable. Fresh and clean linens. The front desk staff were all consistent with offering amazing customer service. They were very friendly and eager to help. We used the valet parking and that was quick, easy and efficient. Check in and check... More