Stayed here for two nights for shopping trip. Overall, it was an average hotel that I would probably stay at again depending on price. It was right beside the airport and a 5 minute drive to the Walden Galleria and the shops around it. It was also just off the highway making it easy to get to.
The condition of...
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My son and I used the Homewood Suites in Buffalo as a jumping off point for our NYC trip in APril 2012. It was a great choice. It's a little isolated so I wouldn't recommend it if you were aiming to explore Buffalo itself but it is a great sellection for an overnight before or after a trip to NYC....
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Thank you for taking the time to share your experience at our hotel. The hotel location is fantastic. We are close to the airport/train station/restaurants and lots of shopping! I am so glad that you enjoyed the service the team provided. They are always glad to hear that guests enjoyed their stay. I hope to see you again!
Thank You....
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Every Mother's Day my daughter and I go shopping in Buffalo. We book a two room suite at a nice hotel and shop til we drop. We then go back to the hotel, swim use the hot tub and play card or board games in the suite until bed time. The next day we always have breakfast and then hit...
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Thank you so much for your feeback. I am sorry that our hotel policy, credit cards only upon check-in, did not meet your needs and that it disrupted your Mothers Day shopping weekend. I will be contacting you privately to discuss further. We try hard to make sure all of our guests have a rewarding experience at our hotel and...
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We stayed at the Homewood in Buffalo in November with my husbad and I and our 2 kids (8 & 10). We wanted a US weekend to do some shopping and hit the Olive Garden.
We booked a standard queen room and when we arrived, there were none left (weird since we had reserved it) but that there was an...
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Thank you so much for your wonderful review on Trip Advisor. I am so glad to hear that you enjoyed your stay with us! I am so glad that you were able to uitilize all of the hotel features and amenities that the hotel has to offer. The team takes pride in its service and product and is grateful for...
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My family (4 adults two toddlers) stayed at this hotel after reading many other reviews. We took the park and stay package which was both very convenient and excellent option for an upcoming trip out of Buffalo International. We had booked a one-night stay (with 14 day parking, which was very safe), 2 bedroom suite.
From the moment we entered,...
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Thank you so much for taking the time to share your experience at our hotel on trip advisor. I am so glad to hear that you were able to enjoy our spacious guestrooms, fitness area and breakfast. The hotel staff takes pride in its service and I have shared your comments with them. We are all pleased and hope to...
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I stayed here for 2 nights for a family event. It is very close to the airport and some shopping. There is a gas station close by, a Wegmans, Burger King and Walgreens. Also a Subway and other restaurants if you want better quality dining. The hotel has a complimentary breakfast which is just OK. Staff were very nice. I...
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Thank you for taking the time to share your experience at our hotel on Trip Advisor. I am so glad that you were able to enjoy the guestrooms and its amenities. As you mentioned, the location of the hotel is great with many options for dining and shopping close by. I am sorry to hear that our daily breakfast was...
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This is my first time at a Homewood Suites for a quick night stay before driving into Toronto the next morning. I was very impressed with the homey quality with the living room, kitchen, dining area, bedroom and large bath. The spaciousness was nice to walk into after a full day's of travelling on 3 different airplanes. I didn't even...
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I am so happy to hear that you enjoyed your stay with us and I appreciate you taking the time to share your experience on Trip Advisor. I am happy to hear that after your long day of travel you were able to settle in and relax. I have shared your comments with the team and they are so pleased...
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Second visit to this property. Consistently a good choice for family travel. Large rooms with well appointed kitchens. Staff are friendly and helpful. Breakfasts are good. Only concerns, and they are minor:
1) Coffee was awful. Consider changing brands.
2). Need to re-consider lounge space layout. Hotel hosts a lot of sports teams a d the kids. We'd a place...
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Thank you so much for sharing your experience at our hotel in Trip Advisor. I would like to apologize that your room got overlooked and was not serviced during your stay here. I have spoken with my Executive Housekeeper and room attendant and we are working to ensure that does not happen in the future. Thank you for your feedback...
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booked a stay here back in oct..when my flight got delayed we called to say so..they said not to worry our room would be waiting for us no matter what..guess what they gave it away and then didnt want to give us our money back! and the place really needs to be cleaned up! I am an ex travel agent...
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Thank You for sharing your experience with our hotel and I would like to apologize that we were unable to accomodate your stay in October. The hotel prides itself on its serivce and I am disappointed to hear that you were not satisfied with our resolution. I would like the opportunity to discuss with you in further detail and hope...
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I was booked through Expedia to stay over night at the Homewood Suites in Buffalo for the night before I flew to Ft. Lauderdale Florida with my family. Being a family of 6 we felt the best value we could get for a hotel was at Homewood. They had rooms that could fit all 6 of us into one room...
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I am sorry that the hotel was unable to accomodate you on your trip to Buffalo. I am truly glad to hear that you did enjoy your stay in the area and that you are willing to try our hotel again in the future. We look forward to having you stay with us.
Thank You.
Jennifer Redmond
General Manager
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