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Hyatt Regency Newport

3.5 of 5
1 Goat Island, Newport, RI 02840
Hotel amenities
Hyatt Regency Newport
Ranked #9 of 21 hotels in Newport
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456 reviews from our community

Traveller rating
    135
    162
    87
    48
    24
See reviews for
Families
117
 
Couples
198
 
Solo
12
 
Business
42
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Milford, Connecticut
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

One of the best hotel stays I have had. Great hotel with AWESOME staff. The girlfriend and I were looking to get away for the day in Newport this past Thursday 5/16/13. On the way up we toyed with staying the night and made a few calls. One of the calls was to the Hyatt. We got a price of... More

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Hope Island, Australia
Top Contributor
82 reviews 82 reviews
61 hotel reviews
Reviews in 64 cities Reviews in 64 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW

Hotel is position on Goat Island, Rhode Island. Entrance to the causeway to the island is where you will find the buses, tour buses etc. Hotel was very comfortable but feel its getting a bit tired & in need of an upgrade. Staff were very helpful and courteous.

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New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 11 May 2013 via mobile

We had a great time in Newport. Beautiful hotel. We did not like our initial room and was downgraded to a room that was spectacular. We lost the balcony but picked up uninterrupted views of the light house and bridge and a bigger room. We never ate here but did drink at the bar. I can't say enough about how... More

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Keith C, Director of Sales at Hyatt Regency Newport, responded to this review
12 May 2013

Thank you so much for the kind words and 5 star rating. Your comments have been forwarded to our staff. You stayed in our Lighthouse wing which provides water views in almost every room due to its positioning on the tip of Goat Island. We hope you'll return this summer to enjoy Newport's best outdoor dining option; Pineapples On The... More

boston ma
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 10 May 2013 via mobile

We enjoyed our quick overnight nice staff enjoyed the shuttle thanks Erik t our bellhop Trudy helped with dinner res and David nice driver room nothing special enjoyed recommendation to go to belles for outdoor breakfast must be nice location in summer valet convenient resort fee pricey did not have time to go to indoor pool

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Keith C, Director of Sales at Hyatt Regency Newport, responded to this review
12 May 2013

Hi Susan, Thank you for recognizing the staff that impacted your experience at the Hyatt. Your comments will be forwarded to each employee and their supervisor. The resort fee is in place to help the hotel subsidize additional extras for our guests like shuttle service into town, daily bottled water, parking, internet and access to the fitness center (just to... More

Meriden, Connecticut
Top Contributor
57 reviews 57 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 9 May 2013

Stayed here for 2 nights with my husband. We love Newport and travel here often but have never stayed at the Hyatt before this trip. We arrived at 12:30 and the lobby was packed, we were told there were 2 weddings that night and the check in line was out of control. Our room wasn't ready so we stored our... More

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See 12 more reviews by Brittney B for Newport
Keith C, Director of Sales at Hyatt Regency Newport, responded to this review
15 May 2013

Hello Brittney, Thank you for your recent posting concerning your stay at the Hyatt Regency Newport Hotel & Spa. Your positive comments concerning our grounds are greatly appreciated! It is indeed a focal point of our hotel and guests often tell us how lovely our outdoor areas are and every year we continue to make improvements. I am sorry for... More

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 May 2013

The hotel was ok. The noise in the hallways came right through the door, almost like the people walking by were in the room. The bathroom was nice, clean, with a glass shower enclosure that leaked buckets of water all over the floor. I had to use all my towels on the puddle on the floor. The pool was fine... More

Was this review helpful? Yes 1
Keith C, Director of Sales at Hyatt Regency Newport, responded to this review
12 May 2013

Thank you for taking the time to rate us and provide details as to areas we need to address. If you could email me (kchouinard@hyattnewport.com) and let me know which room you were in so my engineering team can fix the shower door to ensure future guests are safe and not inconvenienced with water on the bathroom floor. A designated... More

Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013 via mobile

Weather was chilly so walk to town was windy and cold. Rooms were very small but beds comfortable. They said 2 double bedroom would accommodate 5 but would not give us a rollaway. This made no sense. It wouldn't have fit anyway. Location on water was beautiful and downstairs cocktail lounge and Starbucks coffee gets 2 thumbs up.

Was this review helpful? Yes 1
Keith C, Director of Sales at Hyatt Regency Newport, responded to this review
15 May 2013

Hi, Your recent posting following your stay at the Hyatt Regency Newport Hotel & Spa is greatly appreciated! I have noted your comments concerning the addition of a rollaway in a guestroom with two beds. Due to fire safety regulations this is prohibited and I am sorry that our front desk staff did not explain this to you when you... More

Commack, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

Loved the hotel and its location and views. Got an upgrade from king/waterview to king waterview with balcony. Very comfortable beds and bathrooms. Loved the bar and its views outside. Took the Spring special which included mansion passes and drink coupons and included the resort fee, so that was a great deal for us! I would go back.

Was this review helpful? Yes 1
Keith C, Director of Sales at Hyatt Regency Newport, responded to this review
15 May 2013

Hi Linda, Thank you for the fabulous review! Indeed our guests love the Seaside Spring Package as the response for this package has been great. Please look for this package in the future along with new exciting offers that include complimentary upgrades, resort credits and tickets to festivals and local attractions. You are so kind to take the time to... More

Boston,Ma
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 May 2013

My husband and I stayed for two nights. The hotel itself it fine. We were grateful to be upgraded to a king room with a water view for no additional charge per night . It was a great spot to use as home base and as a result we walked nearly everywhere. But, as is the case with many totels... More

Was this review helpful? Yes 2
Keith C, Director of Sales at Hyatt Regency Newport, responded to this review
15 May 2013

Hello Fitz, Your recent posting on TripAdvisor is greatly appreciated as were your comments concerning your complimentary upgrade. With regards to our resort fee, this includes self-parking, bottled water daily, internet services, newspapers, van service to downtown (boat shuttle in summer months), local phone calls, 24 hour access to our fitness center and numerous activities hosted by our Activities Department.... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 April 2013

Loved everything about the hotel. Great service and very helpful and friendly staff. Hotel was clean and the food in the restaurant was very good. The location was perfect and walking distance to downtown. Really good.

Was this review helpful? Yes 1
Keith C, Director of Sales at Hyatt Regency Newport, responded to this review
25 April 2013

Hello, Our behalf of the entire team, thank you for your feedback and the 5 out of 5 rating. A clean hotel with friendly staff is the foundation of a great experience. We appreciate your loyalty and look forward to having you back to Goat Island in the near future. Keith Chouinard More

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Additional Information about Hyatt Regency Newport

Also Known As:
Hyatt Regency Newport Hotel
Hyatt Regency Newport Hotel Newport
Newport Hyatt Regency
Hyatt Newport
Newport Hyatt
Address: 1 Goat Island, Newport, RI 02840
Region: United States > Rhode Island > Newport
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Newport
#9 Romantic Hotels in Newport
Price range (per night): S$245 - 790
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
An island retreat, surrounded by water views, just minutes to downtown Newport. 257 elegantly appointed guestrooms. Activities Department, indoor pool and only outdoor hotel pool in Newport, fitness center, full service Stillwater Spa. Van shuttle and seasonal water taxi to heart of Newport. Year round waterfront dining, seasonal restaurant and lounge area. ... more   less 
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