Truly, this property is so over built with towers containing THOUSANDS of tourists, it cheapens this experience to no end. Every pool is PACKED. the hot tubs are absolutely filthy and crowded. You get "towel cards" when you check in, for a limited number of towels that if you leave anywhere you will be charged. There was a 1 HOUR... More

The help here is absolutely the worst i've ever encountered anywhere in the world! The restaurants here suck!

We are Hilton Grand Vacations Club members and stayed here in October. It was absolutely amazing. The rooms are pristine and spacious. We stayed in a 2 bedroom suite with 4 adults and a child. Had two balconies - one of them looking down over the nightly luau show (bonus!) and the other overlooking Waikiki Beach. The service was fantastic,... More

We (my wife and I and two teenage kids) stayed 6 nights (Mon - Sun) over spring break in early April. Overall, we really enjoyed our stay here and would definitely consider Hilton Hawaiian Village for a return trip to Oahu / Waikiki. The room was booked through Hilton.com through a normal search for a hotel room - We are... More

We stayed in the Lagoon Tower from 3/31-4/7. We were on the 16th floor with a 2 bedroom suite! Room was beautiful and very well equipped. We did grab extra towels and other necessities as needed. My parents arrived a day after us and upon arrival we told not to take their luggage up as the bellhop would bring it... More

We go to Hawaii every other year or so and like to start our stay on Oahu. The suites at the HHV Lagoon tower are quite luxurious and spacious - particularly the 2BR lockout unit. Having the services of the Hilton was very convenient (e.g. room service). One day we sent our kids to Camp Penguin (which they loved) and... More

My husband and I are timeshare owners and this was our first trip using our HGV points. We stayed in a studio in the Lagoon Tower from 18-23 March. The check-in experience, lobby, and hotel exteriors were very nice. However, once we found our room (immediately next to the elevators, so we kept passing it at first). Cons of the... More

This was a beautiful resort, with many stores and pools, and right by the beach. It felt like it's own little city, hence the name "village". Rooms were very good, comfortable and very clean. It was very busy, so if you don't like that, probably not the best place to stay. We enjoyed it, and the location in Waikiki is... More

Just arrived back on Saturday after staying in the Lagoon tower - I work in travel so hopefully this prepares up and comers for their stay: Room: We're a family of 4 adults and found it quite spacious and the pull out queen couch isn't so bad. Everything you would need is in the kitchen - microwave, pots and pans,... More