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Ala Moana Hotel

3.0 of 5
410 Atkinson Drive, Honolulu, Oahu, HI 96814
Hotel amenities
Ala Moana Hotel
Ranked #53 of 82 hotels in Honolulu
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1,014 reviews from our community

Traveller rating
    191
    455
    226
    78
    64
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Families
212
 
Couples
277
 
Solo
142
 
Business
229
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
La Jolla, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

Due to a mechanical problem with our plane, we were forced to spend an extra night in Honolulu. The airline put us up at the Ala Moana and it was fine. It is right next to the mall with lots of places to eat right next door. I usually stay in places that are a bit more luxurious, but for... More

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Maui, Hawaii
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 17 May 2013 NEW

Just spent 1 night but this hotel has gone downhill. Very convenient location next to Ala Moana Shopping Center but partial ocean view room I had was very dated and in need of upgrading. Staff was very cold, not like it used to be. Entire public area badly in need of upgrading also. Coffee shop used to have great breakfasts,... More

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Dave L, General Manager at Ala Moana Hotel, responded to this review
21 May 2013

Thanks for your comments. Our public areas are currently under renovation and will be completed by the end of this month and we have scheduled a room renovation to begin early next year. Mahalo More

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Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 17 May 2013 NEW

Stayed in the Kona Towers for a business trip. The hotel and the room are clean with rooms being on the smaller side. Great location to one of the largest outdoor malls in the country and a few minutes away from the Ala Moana park, My disappointment is with the lack of customer service from the front desk. During my... More

Was this review helpful? Yes 1
Dave L, General Manager at Ala Moana Hotel, responded to this review
21 May 2013

Thank you for your comments especially regarding the garbage trucks. We have had repeated discussions with the City but unfortunately to no avail..yet. We will keep persuing this matter. Mahalo More

Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 May 2013

A clean, neat, value for money, somewhat luxurious and close to everything. This is what i was looking for . Yes, if you are fine with $$$$ , you can find better place in front of beach. I like to rent car , go around town, explore the area, so being in front of beach to walk out in shorts... More

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See 2 more reviews by LiveLifenTravel for Honolulu
Dave L, General Manager at Ala Moana Hotel, responded to this review
21 May 2013

We're glad that you enjoyed your stay and appreciate that you took the time to post your review. Mahalo More

Springfield, Missouri
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 8 May 2013

A good clean hotel with friendly staff. The main tower is more ideal as you don't have to walk to the other end to rooms on the Aloha Tower. Great for shopping and any other business as it is on the edge of the big Ala Moana Shopping Center. Across the road is the beautiful Ala Moana Park for walking,... More

Was this review helpful? Yes 3
See 2 more reviews by dishanw for Honolulu
Dave L, General Manager at Ala Moana Hotel, responded to this review
16 May 2013

Thank you for taking the time to post your review. It will be shared with our staff Mahalo More

maui,hi
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 May 2013

Close to everything,good service w/clean rooms.bathrooms alittle small but functional.parking is little expensive but pretty much the going rates for most Oahu hotels.ala moana shopping in walking distance,everything u need is there.if you're into clubing,Rumours is right on the property till the wee hours of the morning

Was this review helpful? Yes
Dave L, General Manager at Ala Moana Hotel, responded to this review
16 May 2013

Thank you for taking the time to post this. Mahalo More

tessacate88
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 8 May 2013

Overall summary: a good hotel which I recommend, but with a little extra effort it could be great. We spent 4 nights at the hotel after arriving in Honolulu early that morning via a cruise from Sydney, Australia. We arrived early and not unexpectedly, our room wasn't available and given we had been allocated a room with an ocean view... More

Was this review helpful? Yes 1
See 3 more reviews by tessacate88 for Honolulu
Dave L, General Manager at Ala Moana Hotel, responded to this review
16 May 2013

Your comments are appreciated. Mahalo More

North Augusta
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 7 May 2013

I stayed at the Ala Moana for 1 week while in Honolulu for surgery. It was so nice to be able to walk right over to the Ala Moana Center to shop and eat. The room was a nice size. The bed was hard and somewhat uncomfortable but everything else was great. It was also nice to have a microwave... More

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Dave L, General Manager at Ala Moana Hotel, responded to this review
16 May 2013

We receive many comments regarding the convenience of shopping at Akla Moana Center. Mahalo More

California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

This is my favorite hotel in Honolulu. I used to live there so when I visit I prefer to stay out of Waikiki because it's too touristy for me. The location of the Ala Moana Hotel is great--right in the heart of Honolulu, right next door to the biggest mall, and very close to Waikiki and the beach. You can... More

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Dave L, General Manager at Ala Moana Hotel, responded to this review
16 May 2013

Resort fees are charged only to guests of private units that are not part of the hotel operator's program so you might find it less expensive to book directly with the hotel on your next visit. Mahalo More

Kaaawa, Hawaii
Senior Contributor
29 reviews 29 reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 7 May 2013

This hotel delivers the "Bang for the Buck". The location is unbeatable, since it sits right within the perimeters of the the famous Ala Moana shopping center. There you can not only shop till you drop but also catch several "Trollies" that bring you everywhere. The rooms are up to spec and super clean. On the third floor happens to... More

Was this review helpful? Yes 1
See 14 more reviews by Peter T for Honolulu
Dave L, General Manager at Ala Moana Hotel, responded to this review
16 May 2013

It is always rewarding to read such a positive review. Mahalo More

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Additional Information about Ala Moana Hotel

Also Known As:
Hotel Ala Moana
Ala Moana Honolulu
Ala Moana Hotel Honolulu, Hawaii
Address: 410 Atkinson Drive, Honolulu, Oahu, HI 96814
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#48 Family Hotels in Honolulu
Price range (per night): S$202 - 280
Hotel Class:3 star (3*)
Reservation Options:
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