I booked this hotel last minute because my plans fell through, it was a Travelocity secret deal. When I found out which hotel I got I read many bad reviews. I tried switching hotels via Travelocity and the hotel chain itself with no luck so called the hotel and let them know I would like an updated room on the...
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Had an overnight layover in Honolulu, and all the airport hotels were fully booked. Went with this place because the map showed it closer to the airport than Waikiki. Big mistake! If this happens again, I will pay for the extra cab fare. There were two big cockroaches chasing each other around the room all night, and it was very...
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I stay at the Pagoda Hotel downtown from Sunday May 6, 2012 to Saturday May 12,2012. Marlon has helped me with everything i had asked. He is a really good worker and he is a very happy go luck person. You should be proud to have an employee like him.. I would stay again at the Pagoda's, because he makes...
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Aloha,
Thank you for sharing your Pagoda experience with us and for giving special props to Marlon. All of our employees go above and beyond to make sure our guests enjoy their stay, and we are grateful to know that Marlon was able to exceed your expectations.
We value your comments and look forward to next stay with us.
Mahalo!...
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I stayed at the pagoda for 15 nights and i must say it was not good.. To start off the reason why i booked at this hotel was because of a family emergency and i was coming in from new york so it was a last minute thing.
Pros: in a great location with all types of stores all around...
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Aloha,
Thank you for taking the time to write a review of the Pagoda Hotel. I apoligize for the inconveniences you endured and would love a chance to serve you again. Room renovations, have recently begun again in the main tower and we look forward to finishing this as well as our property upgrades throughout the hotel.
Mahalo!
Brian "Kovy"...
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After reading the other recent reviews, I will say our 3 night stay was was fine.
We chkd in on 4/21 for 3 nights in their std room w/2 beds on the 6th flr. The room was very neat & clean with cable TV (not flatscreen), round table w/2 chairs, dresser you can put your luggage on & the 2...
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Aloha,
Thank you for taking the time to write a review of the Pagoda Hotel. Yes, you can our rooms are reasonably priced and very clean. The team members take pride in making sure our property is up to the highest standard and all guests are given the best service possible. Our location is a plus near many shops and...
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We Stayed at the hotel from April 20-April 23, 2012. We live on the Big Island of Hawaii and was visiting Oahu. We got a good deal through expedia for only $93 a night for a studio with kitchenette. Well we got off on a rocky start, arrived at the hotel after 3 pm which is the check-in time but...
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Aloha,
Thank you for taking the time to write a review of The Pagoda Hotel. You are indeed correct, we have started room renovations and common area upgrades in the main tower. We are excited about this and look forward to providing a new look to the property for our guests and patrons.
We apprecite your patronage and look forward...
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I stayed at the Pagoda Terrace with family members and a colleague this past weekend. I would definitely recommend the Pagoda this time round compared to previous visits in the past. I would normally book my reservations at the Pagoda only because of the location and accessibility to the Ala Moana Shopping Center and conveniences location wise. I have to...
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Aloha,
Thank you for your review of the Pagoda Hotel. We appreciate the positive comments about the hotel, its location and our team members. Customer Service is most important and we work hard to ensure our guests have a pleasant and enjoyable stay.
We apprecite your continued patronage and look forward to your next stay with us.
Mahalo!
Brian "Kovy"...
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The services are not available. The staff at the front desk have nice smile and are polite, but whatever you ask them, they said they don't know or they cannot help you. For example, I asked the man about the weather of tomorrow, he answer he doesn't know. I asked "is anyway you can find it out for me?" he...
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Aloha,
Thank you for taking the time to write a review of the Pagoda Hotel. We sincerely apoligize for the inconveniences you endured, please call me directly should you need to make future accommodations.
Mahalo!
Brian "Kovy" Kovaloff
Hotel Manager
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My family and I had stayed at the Pagoda Terrace for one week. And I will definitely recommend this hotel to my family and friends.The location is great, both shopping and restaurants are nearby. and the price is very reasonable, but the staff are very courteous, to both us local people and tourist.However, I am extremely happy and would like...
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Aloha,
Thank you for taking the time to write a review of the Pagoda Hotel. We appreciate the positive comments and glad that you enjoyed your stay with us. I am pleased to know that several of our team members went above and beyond to make sure your expectations were met. We look forward to your next stay with us...
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I recently had the pleasure of staying at the Pagoda Hotel in Honolulu, Hawai'i. The front desk staff (especially "Daniel") were warm and friendly, and made sure my accommodations met my expectations. Couldn't have asked for a more genuine display of the Aloha Spirit... It made our stay on O'ahu awesome. Thank you guys!! :)
Aloha,
Thank you for taking the time to share your Pagoda experience with us. We appreciate the positive comments and agree that Aloha is alive at Pagoda. Our employees work hard to ensure our guests have an enjoyable stay and we look forward to seeing you again in the very near future.
Mahalo!
Brian "Kovy" Kovaloff
Hotel Manager
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