Love the friendly staff. Jocelyn at the front desk and Shane, Blane and Kiwika are always happy to see us and willing to assist with bags and transportation. What we love about the Queen Kap is the Diamond Head view across the zoo and park. No obstructions. We always request a Diamond Head view room. We prefer it to the... More

Thank you to the hotel staffs. My parents stayed here first for three nights, then I joined them later in early May. I especially want to thank you to Justin, Dan and another team member (who I forgot to ask his name) who were all at the parking desk. We got Valet parking one night. All three people were extremely... More

Another trip to Oahu and another stay at the Queen. Everything was great again. The thing that keeps me coming back is the location, the value and above anything the staff. A little mix up with the room this time didn't make a big difference. Just an FYI don't book an ocean front room and hope for 2 double beds.... More

We stayed here for 11nights April/May 2012. We arrived early and was lucky our rooms where ready. We had a Ocean view junior suite with a connecting moderate room for our two children 14 and 12 years. The view from our room (1718)was amazing diamond head on one side and the ocean out the from of the room. We also... More

locationlocation location is near the beach and zoo..our room on 16th floor was spacious and had a great view of Diamond Head. other family members had basic room and they where small rooms with no view.

Just returned from spending a week at the queen . Over the years we've stayed there several times and she was getting worn . Our stay this time was on the 17th floor with the diamond head view . Our room had been nicely redone except the shower and sink show the age . In the past the elevators have... More

We were only in Honolulu for two days before we went to Maui. This hotel looks so nice on the webpage but it was really tired. The desk staff were very nice. There were 100's of high school students on some type of tour and at least one of the elevator AND the escalator was out of service!! You would... More

We stayed here (sadly) for only one night as the last day of our honeymoon. Having purchased a basic room online, upon arrival the staff upgraded us at no extra cost to a fantastic ocean view room on the 17th floor. A very nice start! Wifi is also fast, free and doesn't bottom out which is helpful. The room itself... More

I have stayed in a lot of hotels and I think the Queen is the cleanest I have ever stayed in .. Yes it is older but everything is great.. I have stayed there 3 times and plan on staying there again in October .. The views are great and so is the staff and since the new people have... More