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All 84 Honolulu hotels »

Waikiki Gateway Hotel

3.0 of 5
2070 Kalakaua Ave, Honolulu, Oahu, HI 96815
Hotel amenities
Waikiki Gateway Hotel
Ranked #71 of 84 hotels in Honolulu
3.5 of 5 stars 536 Reviews
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536 reviews from our community

Traveller rating
    62
    227
    142
    54
    50
See reviews for
Families
92
 
Couples
140
 
Solo
80
 
Business
30
 
What travellers say
  • ABC store(10)
  • Friendly and helpful(6)
  • Valet parking(4)
  • Penthouse suite(4)
  • Very good(4)
Date Rating
Contributor
20 reviews 20 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 28 May 2012 NEW
1
person found this review helpful

What you need to remember is this is a tired hotel in need of multimillion dollar renovation (which would result in much higher prices). Sure it is not The Modern but you should have your expectations set right before you arrive. So, if you come to Honolulu and want to spend a romantic week in bed - this is NOT... More

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See 3 more reviews by cantahl for Honolulu
1 review
1 of 5 stars Reviewed 21 May 2012

***MUST READ*** 1. Room smelt like mold. 2. Cock roaches were found on the floor in the bathroom and in the frig. ***3. After a day of tours, got back to the room with our door still open. When I called the from desk to check if anyone serviced our room, they said no... But the towels were replaced with... More

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Michaela Kelly, Sales and Reservations at Waikiki Gateway Hotel, responded to this review
24 May 2012

Hello Ms. Gabby, I’m very disappointed from reading your review, this is absolutely not our standard of service. I would like to look into this situation a bit deeper and see if we can remedy this in any way. Can you please contact me direct at sales@waikikigateway.com. Thank you. More

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Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

We stayed here for 5 nights on a Living Social coupon and had a large corner room. All the staff was friendly, from the front desk, valet attendant, to the breakfast room staff. The hotel is at the gateway to Waikiki so there is less traffic to get to it and parking was a real plus with the coupon. We... More

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Michaela Kelly, Sales and Reservations at Waikiki Gateway Hotel, responded to this review
22 May 2012

Aloha! Thank you so much for your comment. We strive to give the best service possible, so thank you for taking the time to appreciate that. We look forward to seeing you on your next stay in Waikiki! If you have any questions feel free to contact me direct at sales@waikikigateway.com. More

Hong Kong
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 20 May 2012

Hawaii is supposed to be renowned for its aloha and superb service. I'm a fmr long-time Hawaii resident returning from Asia in early morning, thus arriving at hotel at 1130am. I realize I may not get my room as its early (I was correct) but interestingly the chinese family after me got their room. I asked if I could change... More

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Michaela Kelly, Sales and Reservations at Waikiki Gateway Hotel, responded to this review
22 May 2012

I would first like to say thank you for your comment. Even though you did not enjoy your stay with the Waikiki Gateway, it is very important to us to understand why, and if there is anything we can do differently to change and improve. I would like to explain about your check in process. Weeks before people check in... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2012

This hotel is actually pretty good! The front desk/service people were so sweet to us, and it was nicely located in town! I found the gateway through groupon, and booked my flight before my stay (whoops) and they didnt have a room available for my time in Hawaii, but when I emailed them they were sooo helpful and let me... More

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See 2 more reviews by Kronbach49 for Honolulu
Michaela Kelly, Sales and Reservations at Waikiki Gateway Hotel, responded to this review
22 May 2012

Aloha! Thank you for your wonderful comment! We are delighted to hear that you enjoyed your stay in Waikiki with our hotel. It never gets old hearing how wonderful the staff is here, they work very hard. I’m glad that we were able to give you some different options to accommodate your stay here. We do our best to work... More

Saint Petersburg, Florida, United States
1 review
3 of 5 stars Reviewed 19 May 2012

I used a ~50% off Groupon deal. Staff is friendly, professional, & very accommodating. Lobby design is very modern, and not reflective of the rooms at all (except perhaps the penthouse). Rooms are alright, although they're pretty dated and could certainly use some revamping (but they are kept very clean). Balconies are smaller than advertised (handrails slope inwards). Valet parking... More

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Michaela Kelly, Sales and Reservations at Waikiki Gateway Hotel, responded to this review
22 May 2012

Aloha Matt! Thank you for your comment. I’m glad you got to take advantage of the Groupon promotion we had running, it’s a fantastic deal. Thank you for taking the time to recognize our wonderful staff! The rooms could use some renovations, we have some small things planned that will make a big difference. I hope you change your mind... More

2 reviews
3 of 5 stars Reviewed 16 May 2012

My husband and I bought a groupon for this stay and we were pleasantly surprised with this hotel. After reading some not so great reviews we were a bit worried before we arrived but our stay was comfortable. The lobby is modern and air conditioned and has free wifi. Too bad there was no wifi in the rooms though :(... More

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Michaela Kelly, Sales and Reservations at Waikiki Gateway Hotel, responded to this review
19 May 2012

Aloha! Thank you so much for taking the time to write a comment about hotel! We are so glad to hear that you had a nice time in Waikiki. I’m not sure if you were aware, but we do have internet in the rooms. You can rent a cable at the front desk for $10/day and there is an outlet... More

Moncton, New Brunswick Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

Well, two years have gone by since the change of ownership of the Waikiki Gateway, and since I've been staying at this hotel lo these many years, I thought I would share an update of my recent visit this month (May, 2012). There have been several changes since my last visit last April and September of 2011, and, I must... More

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See 4 more reviews by Cam1939 for Honolulu
Michaela Kelly, Sales and Reservations at Waikiki Gateway Hotel, responded to this review
15 May 2012

Hello Cam, it’s great to hear from you. It’s very important for us to hear the opinions of our repeat guests. First I would like to say thank you for your wonderful comment. Our staff much appreciates your kind words, they do their best to make our guests feel at home, and everyone loves to see you back every year.... More

Singapore, Singapore
Contributor
18 reviews 18 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 May 2012

The hotels looks cool from the outside and with a nice lobby but as soon as you reach your floor and your room you can tell that the hotel needs a major refurbishment. However, at the price we paid and with an accessible Kalakaua location, we really can't complain. Buses to Ala Moana or Pearl Harbor stops right at the... More

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Michaela Kelly, Sales and Reservations at Waikiki Gateway Hotel, responded to this review
8 May 2012

Aloha! Thank you so much for your comment! At the moment we are going through some minor renovations and we have not had the chance to touch on all the rooms quite yet. I’m glad you enjoyed your stay in Hawaii. Like you said, it’s hard to beat our location. Thank you for taking the time to acknowledge our wonderful... More

Minneapolis, MN
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 28 April 2012
2
people found this review helpful

3-29-12: The mattresses are wrapped in plastic, so no bed bugs. The sheets were clean. The floors were not due to the years of use, you can imagine what your carpet would be like if you never cleaned it and only vacuumed it. We stayed in room 1113, a "triple", and there's a safe box in the room ($3.99/day to... More

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Michaela Kelly, Sales and Reservations at Waikiki Gateway Hotel, responded to this review
8 May 2012

Thank you so much for your analysis of our hotel. I would have to say most of your observations are correct. Our hotel is an older hotel, and by no means is a luxury resort. We do pride ourselves on the upkeep and cleanliness though, which is very important in a budget hotel. We do have several amenities, most of... More

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Additional Information about Waikiki Gateway Hotel

  • Waikiki Gateway Honolulu
  • Hotel Waikiki Gateway
  • Waikiki Gateway
Address: 2070 Kalakaua Ave, Honolulu, Oahu, HI 96815
Price range (per night):* S$118 - 173

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