***MUST READ*** 1. Room smelt like mold. 2. Cock roaches were found on the floor in the bathroom and in the frig. ***3. After a day of tours, got back to the room with our door still open. When I called the from desk to check if anyone serviced our room, they said no... But the towels were replaced with... More

We stayed here for 5 nights on a Living Social coupon and had a large corner room. All the staff was friendly, from the front desk, valet attendant, to the breakfast room staff. The hotel is at the gateway to Waikiki so there is less traffic to get to it and parking was a real plus with the coupon. We... More

Hawaii is supposed to be renowned for its aloha and superb service. I'm a fmr long-time Hawaii resident returning from Asia in early morning, thus arriving at hotel at 1130am. I realize I may not get my room as its early (I was correct) but interestingly the chinese family after me got their room. I asked if I could change... More

This hotel is actually pretty good! The front desk/service people were so sweet to us, and it was nicely located in town! I found the gateway through groupon, and booked my flight before my stay (whoops) and they didnt have a room available for my time in Hawaii, but when I emailed them they were sooo helpful and let me... More

I used a ~50% off Groupon deal. Staff is friendly, professional, & very accommodating. Lobby design is very modern, and not reflective of the rooms at all (except perhaps the penthouse). Rooms are alright, although they're pretty dated and could certainly use some revamping (but they are kept very clean). Balconies are smaller than advertised (handrails slope inwards). Valet parking... More

My husband and I bought a groupon for this stay and we were pleasantly surprised with this hotel. After reading some not so great reviews we were a bit worried before we arrived but our stay was comfortable. The lobby is modern and air conditioned and has free wifi. Too bad there was no wifi in the rooms though :(... More

Well, two years have gone by since the change of ownership of the Waikiki Gateway, and since I've been staying at this hotel lo these many years, I thought I would share an update of my recent visit this month (May, 2012). There have been several changes since my last visit last April and September of 2011, and, I must... More

The hotels looks cool from the outside and with a nice lobby but as soon as you reach your floor and your room you can tell that the hotel needs a major refurbishment. However, at the price we paid and with an accessible Kalakaua location, we really can't complain. Buses to Ala Moana or Pearl Harbor stops right at the... More

3-29-12: The mattresses are wrapped in plastic, so no bed bugs. The sheets were clean. The floors were not due to the years of use, you can imagine what your carpet would be like if you never cleaned it and only vacuumed it. We stayed in room 1113, a "triple", and there's a safe box in the room ($3.99/day to... More