I stayed at this hotel Memorial Day weekend, while in town for the Taste of Cincinnati. The best thing about this hotel was the lobby area, and the bellhop Myron, who assisted us checking in and checking out. After a 7 hour drive to Cincinnati, me and my friends were excited about the Taste, and were ready to freshen up... More

I stayed here because of a convention across the street from the hotel, so it's very convenient for that purpose. It's also close to the Interstates. Self-parking is a bit of a hassle. The hotel does not own the garage, so you have to share it with several department stores as well as other downtown businesses. There's no in and... More

Upon check in of this hotel the service was pleasant. However, after walking into the room, my mouth just dropped. I could not believe that they were being advertised as a 4 star hotel, with all this outdated, old furniture and small rooms. After during a walk through of the room, I discovered holes in the leather chair at the... More

Wow, so much to say. I, like many of you, booked this hotel via Priceline. I asked for a four star hotel, this is not a four star hotel. I will be emailing Priceline right after I write this review. Once I looked at the TripAdvisor reviews I panicked! This wasn't exactly a cheap weekend. As a safety precaution I... More

I stayed here over Memorial weekend, first time at this hotel. Check-in was quick and efficient. The room was fine, we requested King/no smoking. However, as we walked around the lobby/atrium area we noticed there was this really nice space that at one time housed a bar/cocktail lounge. It was totally abandoned and shut down...what a waste! We ended up... More

Please heed the advice on this site before booking a room at this Hyatt! First of all, I love the Hyatt brand and have stayed at many of their hotels around the country. I am not sure what has happened but this hotel does not come close to representing the trusted brand. ROOM: we checked into our first room and... More

The customer service rep, Amy, was inconsiderate to our needs in understanding that a bag we were missing and left in our room had items in it that valued over $600. She did not want to go out of her way to satisfy and help a very distressed customer. Amy made it very clear she was not willing to help... More

This is sub-par for Hyatt standards. The staff is friendly, but not very informative. They have no clue about the area and what was available. One of the valet's, looked like he was 18-20, was quite a pompous know-it-all. We stayed 2 nights for a family get together. The room size was fine, the housekeeper had left a sponge in... More

Stayed at the Hyatt Cincinnati for the National Genealogical Society Family History Conference from May 8, 2012 to May 12, 2012, the hotel was ok. The room was a great size. When we got to the room the bathroom was dirty, but the desk immediately sent housekeeping up to clean the bathroom. The hotel in conveniently located acroos from the... More