How many hotels have you visited that also include a zoo? Stay at the Park Hotel and sleep in a zoo! The food is good and the beds clean. Lighting could be better in the rooms, there's no AC, and they're rather spartan, but they're clean, there's plenty of hot water, and that sound outside your (screen less) window could... More

I found the overall property to be very nice. Laid out on a terraced slope, there are surprises at each turn. Nice big swimming pool, a huge orchids collection, and lovely gardens. The rooms are large, clean, and well appointed. appointed. Lots of hot water, which is important in the cool climate. I was not sure what I was hungry... More

A disclaimer...our group stayed here as an emergency after the water failed at the hospital where we were working...I had no shower for a week, and we treated 1600 patients in six and a half days. But, the room was clean,but with no hot water in the sink-I was used to that by now, the toilet flushed-wasn't used to that... More

This is a beautiful hotel. We arrived late in the evening and were greeted by accommodating staff that allowed us to look at a few rooms before selecting one. The rooms were clean, nicely decorated and spacious. The linens were clean, appeared new or well maintained and the beds were comfortable. The location was quiet and secure, with armed guards... More

I've stayed here a few times and the rooms are larger and always clean. Since I am a local, the food is what interests me the most. Park Hotel does pizza like no other. I've been disappointed in Guatemala about pizza, but hey...it's not supposed to be known for pizza so I understand. However, Park Hotel houses a gem. She... More

First, the service at this hotel is just horrible. We were greeted by the most pretentious receptionist we met in Guatemala. Non responsive to our questions and just seem like we had to ask everything about the hotel. She seemed to have an attitude and didn't care about customer service. Keep in mind that the hotel mostly serves locals and... More

Great Hotel, good food, nice pool but they charge and extra $4 per person per day to swim. Its very clean, very nice staff. They also have a little zoo. Stayed here for 7 nights it was very comfortable, however Semac Champhey which we heard was great but was a 3 hour trip each way so we did not go.

A garden paradise. The expansive grounds are lovely with a gorgeous swimming pool, gardens which invite morning strolls and includes a small zoo full of peacocks and deer. The restaurant is open for 3 squares until 10PM. Owner is Italian and has influenced the menu as well as naming the rooms after Italian towns. Manager Roberto hosts many volunteer groups... More