Staff friendly and helpful. Food adequate and plentiful but ordinary and repetitious. Bar was open! Extemely small lift worked. Bedrooms reasonably clean but beds very old and uncomfortable. There is a general air of neglect about the whole hotel, cracked and peeling ceilings, uneven floors, dated bathrooms and furniture with aging carpets. We would not recommend this hotel to anyone,... More

2 days scuba diving, via own RIB from Holyhead,travel time 2.45hrs, good Vis, expensive accomadation, Ya need a small sack truck for air fills and fuel due to the distance for fills, but it can be done. Good Luck, Colin Robinson

The location of this hotel is great and the staff were friendly and helpful. The room was far too warm with only 1 openable window. Very cramped bathroom - a lady over about a size 14 would struggle to get comfortably into the bathroom/toilet. Dated decor and furniture with flaking paint on windows. Security is poor - I got my... More

Food and restaurant service was goo or very good. Standard of accommodation was awful. Imagine en suite facilities about eight feet long and two feet wide into which you must squeeze a shower tray, a wash basin, and a toilet. Cramped is not adequate. Place needs a lot of money spent on it if it is to come anywhere near... More

We have just returned from the Isle of Man following our school's 6th visit to the Island. This is the first time we have stayed at the Grosvenor and we would thoroughly recommend this hotel for families and groups of travellers. The staff were very welcoming and nothing was too much trouble. The children in our group all aged 10... More

We have just returned from a stay at the Grosvenor Hotel and we loved it!! The hotel is great for young families - what it lacks in style is more than made up by friendly and helpful staff who go out of their way to make your trip a pleasant one. The hotel provide buckets and spades and toys for... More

Arrived at the hotel to be greeted by a dog. It was quite amiable with me - but barked at my partner. This dog seemed to be resident in reception. It was certainly there every day of our stay, the reception area smelt musty and of dog! We had not had any advance warning of a dog in residence -... More

My family and I recently stayed at this hotel. Our group consisted of my husband, 2 sons(one a teenager) and baby daughter. The hotel was very clean and comfortable and the owners Susan and Alan went out of their way to ensure our stay was a good one. Everything I needed for our young daughter was provided and in excellent... More

Just returned from a weeks holiday in Port Erin, on the Isle of Man. I has great trouble in finding a suitable for my elderly parents. I rang hotel after hotel to see if they had a lift. Many do, but then to find out that they have no disabled access to the building with many steps! I booked the... More