We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 11 Batu Ferringhi hotels »

Golden Sands Resort by Shangri-La

4.0 of 5
Batu Feringgi Beach, Batu Ferringhi, Pulau Penang 11100, Malaysia
Hotel amenities
Golden Sands Resort by Shangri-La
Ranked #4 of 11 hotels in Batu Ferringhi
4.0 of 5 stars 585 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

585 reviews from our community

Traveller rating
    226
    204
    93
    41
    21
See reviews for
Families
254
 
Couples
181
 
Solo
9
 
Business
23
 
What travellers say
  • Night market(41)
  • Very good(20)
  • Adventure Zone(18)
  • Pool area(16)
  • Rasa Sayang(13)
Date Rating
Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 May 2012 NEW via mobile

Check in was a breeze. Superb service by Che Lena at the Concierge. Given a free upgrade to a Delux Seaview and also complimentary cake for our wedding anniversary. Couldn't praise enough for Che Lena. Professionalism in her work. Room wise was ok or slightly above average at most. Upsetting is there isn't any bathtub as what was mention in... More

Was this review helpful? Yes
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

With fantastic grounds and pools, surrounded by great amenities and friendly service you can truly kick back, relax and enjoy a well earned vacation here. Listen closely for the afternoon bell which signals the start of happy hour which the wife spent sampling the fantastic array of cocktails down by the pool. We found our ocean view room to be... More

Was this review helpful? Yes
Singapore, Singapore
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
3 of 5 stars Reviewed 28 May 2012 NEW

Stayed there from 13 to 15 May 12. Pros Nice ocean view good amenities Cons rooms are quite dated air-con ducts moldy staff appear to be friendlier to non-Asian. Got a cold stare and no good morning from the waitress, staff during my breakfast. Didnt even ask if I want coffee or tea when I sat down. Breakfast spread was... More

Was this review helpful? Yes
Perth, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW
1
person found this review helpful

We have just returned from our fourth visit to golden sands. We love the place. The staff are lovely, polite and helpful. The gardens are lovely as are the pools. If you are looking for a relaxing holiday lazing around the pool getting a massage on the beach this is perfect. If you don't like too many kids running around... More

Was this review helpful? Yes
perth
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 23 May 2012

My sister and I thoroughly enjoyed the family friendly atmosphere at The Golden Sands Resort in Batu Feringgi Beach, Penang. Location wise it was excellent. Close to the night markets, tailor, chemist and deli; plus the many eateries. The Hotel staff were very accommodating even to remembering the lemon juice each day. In future I will ask for a shower... More

Was this review helpful? Yes
Hong Kong
Senior Contributor
25 reviews 25 reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 23 May 2012
2
people found this review helpful

Location Golden Sands is a good 1-hour drive from the airport but do expect longer travelling time during rush hours as Batu Ferringhi is situated at the opposite end of the island - a good distance away from Georgetown and other touristy spots. This is an area that is catered for tourists and weekenders with a small resident population. There... More

Was this review helpful? Yes
Singapore, Singapore
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 22 May 2012
2
people found this review helpful

Having stayed at Hard Rock and Rasa Sayang before, I was able to say that Golden Sands has a better edge in terms of family-friendliness. Service wise nothing to complain, smooth but it cannot beat Rasa Sayang.. Checking in at the Cool Lounge helps. Tip - sign up for Golden Circle membership, its free and you get the privileges. Breakfast... More

Was this review helpful? Yes
england
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 21 May 2012

After staying at the Shangri La in KL, me and my husband were really looking forward to this hotel, however we were greatly disappointed. We should have been more aware that this hotel is not actually a Shangri La hotel, but is 'BY' Shangri La which makes a massive difference! The check in process was smooth and we were offered... More

Was this review helpful? Yes
Adelaide
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 May 2012

Loved this hotel. Great location for food and night markets. Sea facing room would be worth the extra money. Pool area huge and nice. Free Shuttle to Georgetown is great. I don’t really have any complaints, the only thing that I did take notice of is that the check in staff are not overly friendly or engaging, it is nice... More

Was this review helpful? Yes
Singapore, null, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 19 May 2012

I've been to a good few hotels where the website and other promo materials say that the hotel is right smack next to the beach. But when you get there, you don't even see the beach! But Golden Sands delivers their promise! If it was built any closer to the beach, it wouldn't be safe. LOL! I love the layout... More

Was this review helpful? Yes

Travellers who viewed Golden Sands Resort by Shangri-La also viewed

Shangri-La\
4.5 of 5 stars 642 Reviews
Batu Ferringhi, Pulau Penang
Show Prices ABS:HotelCheckRates-d302166?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
PARKROYAL Penang Resort, Malaysia
4 of 5 stars 651 Reviews
Batu Ferringhi, Pulau Penang
Show Prices ABS:HotelCheckRates-d306935?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hard Rock Hotel Penang
4 of 5 stars 489 Reviews
Batu Ferringhi, Pulau Penang
Show Prices ABS:HotelCheckRates-d1485478?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 11 hotels in Batu Ferringhi, ranked by popularity »

Been to Golden Sands Resort by Shangri-La? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Golden Sands Resort by Shangri-La

  • Golden Sands Batu Ferringhi
Address: Batu Feringgi Beach, Batu Ferringhi, Pulau Penang 11100, Malaysia
Price range (per night):* S$220 - 374

Owners: What's your side of the story?

If you own or manage Golden Sands Resort by Shangri-La, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Golden Sands Resort by Shangri-La
Show the lowest price for this hotel (from our partners)
Show Prices