There are parts of this hotel that make your stay wonderful but just a few things missing. The beach comes to mind. You must keep in mind this beach is public and it is a little dirty. Lots of jelly fish (not the hotels fault but sad if you go for beach holiday and can't use the ocean). Not a... More

This was our first trip to Penang. Penang was disappointing but the Shangri -La didn't let us down. Travelling with 2 small children this is the perfect place. The kids loved the pool area and the kids pool is huge and made lots of little friends there. The gardens are lush and well looked after. Even had time out to... More

Though this hotel is a little old, they made up for it by the good service and amenities. The breakfast spead was fantastic.

I have often traveled to Penang over the last 10 years as I live in Malaysia. I have stayed at many hotels in Penang over the years. Shangri-La's Rasa Sayang is the best hotel in Penang. Staff are very attentive to the details, even packing a picnic hamper for lunch on a nearby deserted island. The beach bar has great... More

My husband, myself and our 5 and 2 year old children just returned from 5 fantastic nights at the Rasa resort. We did not pay the extra for the Rasa wing given that the Rasa pool is adults only and the Rasa lounge is not really the place for active kids. We had a family room (which essentially is 2... More

Just one of the worst experience I ever had ,this place is old ,you feel it at each step: the thousands of other guests who have been received before you ,smells awfully bad because of the unwell cleaned carpet,the pool is big and as stinky some towells are so old that they have holes ,you can't swim in the sea... More

loved the rasa wing as it had value add fr people staying at the rasa wing like free a la carte breakfast ,all day beverages and evg cocktails....free internet access too Rooms are really huge and very comfortable loved SPICE MARKET CAFE as itoffers diverse cuisines including asian,indian,western and international cuisine. ferringhi grill too good continental food overall the staff... More

we stayed here in june 2011 in the garden wing. this was our 1st visit to penang hotel was the best in the area, we walked through a few others and also my parents in law have stayed at the golden sands next door but they do not compare to the rasa sayang staff were friendly, breakfast was great, pools... More

Pros: The hotel has a very nice atmosphere, with very friendly and attentive staff. The rooms are large, clean and well-equipped, conference facilities are excellent, and pool is huge and always has a lifeguard. The restaurant has a great selection of food on each night, but the menu seems to loop every 3-4 days. Bathrooms look very nice and have... More