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PARKROYAL Penang Resort, Malaysia

4.0 of 5
Batu Ferringhi Beach, Batu Ferringhi, Pulau Penang 11100, Malaysia
Hotel amenities
PARKROYAL Penang Resort, Malaysia
Ranked #3 of 11 hotels in Batu Ferringhi
4.0 of 5 stars 651 Reviews
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651 reviews from our community

Traveller rating
    274
    254
    78
    31
    14
See reviews for
Families
199
 
Couples
295
 
Solo
14
 
Business
11
 
What travellers say
  • Night market(62)
  • Pool area(31)
  • Park royal(29)
  • Very good(25)
  • Long beach(16)
Date Rating
Western Australia, Australia
1 review
5 of 5 stars Reviewed 24 May 2012

The staff is very friendly, the places in the hotel is very clean and up to the standard.... My sister and i went around the local hotel nearly by in Batu Ferringhi and come to a conclusion that Parkroyal is the bestest choice that we have made... We didn't go and eat at the restaurant but the local food is... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 22 May 2012

My friend and I booked the Park Royal based on so many favourable reviews here on trip advisor. I’m disappointed to say that the hotel did not live up to these reviews or our expectations. We found it to be very dated and in serious need of an upgrade. It is by no means a luxury hotel and we found... More

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aylesbury
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 22 May 2012

We were in this hotel for our honeymoon for 7 nights and we really couldn't have chosen a better resort! The staff couldn't do enough for us. Everythng was clean and tidy and the location was fab. The food was amazing and you could fill your plate as many times as you wanted. The pool area was clean and the... More

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Moscow, Russia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

Stayed here for 2 nights in May 2012. This was part of our honeymoon trip. Had we stayed any longer, my wife threatened to divorce me. The rooms are solidly state of the art technology - 1990's technology. From our room we could here the motorcycles going by on the main road. The carpeting in the hallways was an embarrassment.... More

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Kuala Lumpur, Malaysia
1 review
1 of 5 stars Reviewed 17 May 2012

On the 9th of May 2012 I went to the website to book 2 rooms for 3 nights beginning on the 26th of May. Under the advance purchase promotion, the rate for booking a minimum of 14 days in advance was RM 361.25++. When I tried to book online, the rate that appeared was RM 420++, so I called reservation.... More

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North Lakes, North Carolina, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

just leaving the hotel tonight and we have had a great stay ( 8 days ) good location and reasonable service if you want to go anywhere you have to ask for Barlou ( hotel tourist company ) the only bad thing is the matresses are the hardest in asia

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perth
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

we just got back from penang and were very disappointed in the hotel. we have traveled all around Asia and this is probably the worst kept hotel by far. it needs a major overhaul and we stayed on a non-smoking level people were still smoking and the smoke butts were still sitting in the hall way for four days! the... More

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Francois Sigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review
15 May 2012

Dear sarah c, Thank you for sharing with us and I sincerely and deeply regret that you did not had a pleasant and enjoyable experience while staying with us. I also regret very much not having the opportunity to meet up with you and see how we could have assisted you to ensure you had a more memorable hotel experience.... More

Willenhall, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 8 May 2012
2
people found this review helpful

just got back home my wife and i spent 8 days in this hotel we felt the decor was dated rooms were good size very clean ,the front of the hotel as you drive in needs to be re vamped it looks a lot better once inside breakfast was good but price for drinks was expensive considering you could go... More

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Francois Sigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review
15 May 2012

Dear alanklyvis, Thank you so much for your constructive feedback, greatly appreciated! Concerning our food & beverage pricing, if I may share with you, yes I do agree with you in some ways, we may be slightly more expensive than an outside “restaurant” along the beach and surely more, compared to any hawker stalls. We need to keep in mind... More

birmingham
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2012

great place to stay handy for all bars and resturants and the staff all very helpful the night market you can pick up some great bargains but you have t0 haggle the price dont stand any nonsence from vendors be firm and polite you will be suprised great holiday .

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Francois Sigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review
15 May 2012

Dear rogerbateman06, I am so pleased you enjoyed our property and our services. I will surely share with my Team your kind comments, thank you very much! I noticed you enjoyed the haggling in the street market in evening, it make the purchase more fun isnt it? We all look forward to welcome you back in Penang in a not... More

brisbane
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 May 2012
2
people found this review helpful

My husband & I stayed for 5 nights in a side sea view room. The room was fairly spacious with a side view of the ocean. The only complaint about the room is that it was on the side facing the Mosque and the 5.30am wake up call over the speakers was not appreciated! We asked to be moved to... More

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Francois Sigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review
15 May 2012

Dear BrisbanePanda, Thank you so much for your time in sharing your comments with us, always very helpful for us to improve our services consistently. I apologise for not being able to move you to another room due to our high occupancy. I am very pleased to know you enjoyed our famous Breakfast and its wild variety. We wish you... More

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Additional Information about PARKROYAL Penang Resort, Malaysia

  • Parkroyal Penang Malaysia
  • Parkroyal Penang Malaysia Batu Ferringhi
Address: Batu Ferringhi Beach, Batu Ferringhi, Pulau Penang 11100, Malaysia
Price range (per night):* S$157 - 288

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PARKROYAL Penang Resort, Malaysia
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