After a 250km trip, we arrived on time (16.00) for a one night stay in charmey. Room wasn't ready and it was impossible to change for a free room, etc... etc... at the end of a 10 mn negociation, we have been offered, at last, a free drink at the hotel bar... amazing. As the non smoking room was late... More

stayed in one of the nwly renovated rooms on 3 floor, just magnificent how the interior designer blended modern with traditional Swiss country look. Make sure you reserve a south facing room, the view of the snow covered Moleson mountain in the morning was just breathtaking. Attention: no American Express accepted !

Stayed 2 nights for a family stay, great location, excellent hotel with complete renovated rooms and a direct acces to the wellness. We had a dinner in the gastronomic restaurant, called Quatre Saisons, pleasant atmosphere and great food. Our room had a terrace and superb view on the mountains.

Booked 2 rooms for a night on the 1st August and glad it was for only a night. Hotels in Switzerland are known for their high standards and quality but not in this case. The rooms were renovated but to the lowest quality and comfort for a 4 star hotel. With a name like Cailler (chocolate) we expected more, the... More

Excellent restaurant ! We went to Charmey les Bains for the morning and arrived at the restaurant at 2:45 pm or so. The kitchen was closed but they were kind enough to make an exception and serve our party. The staff was very kind and attentive, the service excellent - the order was taken very quickly and in no time... More

Hôtel un peu surfait et cher pour ce qui est proposé. Notre chambre était jolie mais la déco et les meubles sont un peu démodés et manquent d'originalité, pas à la hauteur d'un 4 étoiles.

I spent a night at the Cailler during a seminar and was not fully convinced by this hotel. As the seminar was organised by my employer I luckily did not have to pay myself for my room and I am unaware of the rate charged to my employer. However the official rates are indicated in each room and the price... More

This hotel has charm and is great for access to the thermal baths in Charmey. The staff were very friendly and helpful and the hotel has nice friendly touches like two playrooms for older kids, and a quiet sitting area on the third floor, with a nice view and plenty of reading material. The evening buffet and breakfast buffet were... More

My wife, kid and I spent 3 nights in the hotel, hoping to get some peaceful rest. Although the food was good and the spa OK, our room, #231, was on the back of the hotel, right over the delivery door. So every morning we were woken before 8 am by trucks'n'vans backing to that door. The worst was the... More