Even though we live in Kincardine which is only just over half an hour away, this was a great option for our mini-vacation, especially during the winter when weather can be unpredictable. Upon check-in we were greeted as though we were long lost family! And, every time we came or went from the hotel, there was always someone at the... More

It seems this hotel has got it right, our pre-arrival was booked though Debi, by the time we checked in Debi was an old friend and we were exchanging details of our grand children and her smile on arrival was just beaming. The hotel was ready for the group, a room to enjoying the pizza's, a quiet room for the... More

We arrived at check-in time to be welcomed with a smile and a complimentary upgrade to a suite. With 2 children this was a great upgrade and we utilized the space to eat our take-out japanese meal (Walkerton Sushi...amazing meal). We were supplied with plates (from the hotel) which made our meal easier and relaxing in our room. Later, my... More

Recently stayed at this location with a hockey group. Bonnie, the Manager, was absolutely amazing! She went out of her way to be professional and accomodating from my initial contact to the date of check-out. By the time I arrived at the hotel I felt like I was being greeted by a friend! Words can not express how accomodating this... More

Couldn't have felt more welcomed from the time I arrived until the time I departed. Excellent front desk staff who even contacted one of the restaurants she was recommending for dinner to ensure it was open (Nothing uglier than driving hungry in a snowstorm to be greeted by a Closed sign). Breakfast the next morning was a pleasant surprise -... More

I stayed at this property for 2 nights. Not only was the hotel spotless, it had a great ambiance - I had to ask myself whether this was really a Best Western or perhaps a 5 star elegant hotel in a large city. Bonnie and her team are attentive and exude a passion for ensuring the customer experience is the... More

Thank you, Bonnie and your wonderful staff for making our first "away" hockey tournament memorable with a most comfortable and enjoyable stay! From the moment I first contacted you about our block if rooms, everything you promised exceeded our expectations! That's a tough feat for me, as a travel agent ;) comfortable, clean rooms and common areas. Great pool and... More

I'm a business traveler and travel a lot around the continent. I usually frequent the best western for one nighters just because of all of the convenience. I usually stay at the one in Owen Sound, but finding out recently that this hotel just opened up in May 2012, I had to try it out when I had the chance... More

Fantastic spot; beautiful interior and spotless. Very comfortable beds & pillows! Staff was super friendly and accommodating of requests. Fantastic breakfast with made to order omelets! best breakfast I've ever had in an inclusive deal! Thanks to all the staff!