Myself and my 7yr old son stayed here for the first week in June. The general reviews here are quite accurate. The staff are very friendly and attentive (only one minor issue with an abrupt member of staff late in the week), the cleaning is very good (we had our apartment cleaned every day and fresh towels daily), Finding your... More

Travelled here for a week stay as a group of 10! 8 adults and 2 children. Not 1 complaint from any of us. The rooms, bar, eating areas were so clean and the pools were always spotless. Plenty of sun loungers and space for everyone. The staff were all really friendly too. The food at morning, lunch and dinner was... More

This was our first experience of an All Inclusive 'sun holiday' and were impressed with the experience. We arrived at the hotel just before 10 p.m. on the day of re-opening after the refurbishment. We were welcomed by a friendly, helpful and efficient receptionist - who gave us all the necessary information without overwhelming us. After giving us clear instructions... More

Recently got back from a week at puerto azul. Great hotel, Great food & overall a Great holiday. Hotel was very clean we really enjoyed a "lazy week" I think the management of the hotel need to have a look at the entertainment at nights (Bingo 3 times in a week was a bit much) Loving the 80's music during... More

We travelled as a family, arriving on the day the hotel re-opened. check-in was straightforward, we all got rooms close to each other, the hotel is big and it takes a day or two to work out the layout..We have no complaints about the hotel at all, rooms, staff, food all good. I read previous comments on the food before... More

I've just returned from a great week here. I was there with My family including toddlers and pensioner and all had a great time. I must add that there is new jacuzzi's as i noticed people moaning about that. The pools were immaculate, the food was great and something different every night. The section in the corner where the chef... More

We stayed at this hotel for 14nughts - the rooms were okay no air con just a little fan. The food was very repetative we went all inclusive but the amount of time we eat out was uncountable! The staff were great so was the cleanliness of the hotel. The pools were clean apart from the jacquzes they were discusting... More

Stayed here ten years ago when the island was plagued with cockroaches; not a single beast in sight! Hotel is clean, lovely views some of the best views in puerto rico (have stayed at 4 other hotels). The adult only area is really nice, opens at 9am so it's never really a race for loungers. Staff are very nice and... More

Stayed here as a couple for 2 weeks. Room was fab quality, food was excellent even though we heard people complaining as there was no gravy!!!!!!.. lol.. Fabulous staff very friendly and helpful. .Adult area was good although most of the hot tubs were out of order, they were having a big refurbishment on the adult area adding a large... More