This really is the staff trying to make the best of a bad lot. The hotel still has the same fixtures and fittings that it had the day it was opened. The tap in the bathroom dripped constantly and hot water was limited so more than two showers in the day was not an option. The mattresses, pillows and linen... More

On arrival staff seem indifferent to any form of meet and greet. The "manager" seems a little inconvenienced to give you his attention once you find him! Room was very basic which I expect from a low "key" complex, but the minimum you would expect is for the room to be clean. On first appearance the room was clean-ish but... More

This Hotel was the worst I have been to In over 30yrs.. the mattress was discusting I dont mind basic but clean, this was far from it. you had to hire everything from a kettle, I would never return back to this place.. you have't to go hunting for staff on reception,no-one there to welcome you... It took us over... More

The Solana Hotel is a 2 keys hotel with 34 apartments. You need to be aware that the majority of accommodation in Puerto Rico is on a steep incline, and the Solana is no exception. Not the highest hotel but also not the lowest. There were 2 sets of steps to the hotel from the shopping centre below, which took... More

I called to book a last minute deal only to find there was no availability on my original choice. The holiday rep suggested this place instead for the same price and was a one bedroom apartment rather than a studio, ie much bigger. Out of desperation I took her advise and booked as I needed to book something asap. i... More

During the coach transfer the quality of accommodation seemed to get worse - we were one of the last off the coach...After visiting the resort centre you will have to walk up approx 275 steps just to get back to the "accommodation." Once in the room it still sounds as though you are in the centre of the resort. You... More

small ants on worktop surfaces, large cockroaches in apartment all through day and night, the bed sheets were full of cigarette burns, pillows had strong smell of cigarette smoke, general cleanliness of apartment very, very poor. swimming pool needed cleaned out, small pool avoid at all costs as it smells and looks like a urinal. glass splinters where people have... More

Just returned from a trip tp Solana apartments. Holiday got off to a bad start with the company Sun4U = don't bother using them! Well although in the light of day these apartments don't look too bad - I was surprised that the whole week we were there the room was not cleaned once! Bedding was deicdely old and in... More

Stayed at the appartments Last week in March 2010. We had a room on the top floor. My wife and I are not fussy and use our room as a base only so we do not look for 5star stuff but our room was the pits. Sheets on the bed were old and smelled old. the towels were changed 3... More