It is a big hotel. They don't serve kaviar at breakfast. The restaurant does not carry 3 stars. The rooms are not ovewhelming beautiful, en decorated with class furniture. It is all true. But: - we payed 570 euro for a midweek (4 nights) for 2 adults an 2 kids, on half board (breakfast and dinner). This is 142 euro... More

The room is very basic and overpriced for what it is. Since the place is in the middle of nowhere, you are stuck with their food which is terrible and sometimes simply inedible. Three days of this was more than enough, as I was there for an event, but I pity people who end up there for vacation. Promised services... More

We were there with a large classic car group. The location is very postcard pretty, but the building looks like something designed in Soviet Russia and built in the early 70's. Same inside - very dark bare brickwork and tired decoration in the bedrooms. The rooms all have energy saving lights that take forever to get bright, so don;t even... More

There was originally 3 of us meant to be going but one dropped out. I think we had been booked into a Best Western in Charleroi but changed to a twin in Houffalize instead. Houffalize is a really pretty place and in the snow it is postcard pretty! The hotel was really nice, biggest I have ever stayed in I... More

The room isn't ready before 17:00, that's way too late! My bed was sagged and the blankets were too thick/warm for this time of the year. The breakfast and diner are very poor for what you pay and the background music is set so loud, you can't enjoy a quiet meal. But the hotel wasn't why we were there; the... More

I stayed in this hotel for 4 days. I was on a WW2 tour to Bastogne. Houffalize is a beautiful town set in a valley. Trying to get to the hotel once you arrive can be tricky but the turn is opp the Panther tank. The hotel is pretty large & looks like it was built in the 70's. The... More

I stayed here with a tour group for one night. The outisde looks very old like it is begging for a renovation, but the inside is very nice and new. The hotel is actually very large so depending on where you are, you may have to walk a few bldgs. down to get to the business center or restaurant. I... More

The customer service staff were the rudest we've encountered in Europe by far. If you don't speak French you're at a serious disadvantage, and most of the staff refused to speak anything but French even though it was clear they understood us. In addition, the staff were clearly annoyed if you asked for anything that a reasonable customer would ask... More

Our threesome came to Houffalize to visit the "Bulge" sights in the area and used this hotel as our "base". The rooms were spacious, clean, and had nice balconies. The price was great for what you get. The hotel has decent parking, a great lounge/ game room. It is about 20 (or so) minutes from Bastogne. Great places to eat... More