Hard to leave a review after ariving (on confirmed booking through Booking.com) to find that our 3 rooms had been sold and the hotel was full. The Manager Mohamed Aoutouf was very unhelpful and stressed out as they had obviously done this to others during the same day for higher rates given an event that was happening in Dusseldorf. After... More

I was in Marl for one night and stayed here based on the Hotels.com 4 star rating. I was soo disappointed when I arrived on a Sunday afternoon. The hotel description says there is a mulitlingual staff, room service, and a minibar. The staff only spoke German with very little English, there was no room service...as I was told by... More

Normally I do check hotels at Tripadvisor, but when I booked a 2 day-Movie Park 1-night sleep I didn't. Can you image what I must have felt when I later decided to check on Tripadvisor what hotel I had booked..."Never again, Horror Hotel" were descriptions I encountered... Anyway, I had booked so after a long day at the Movie Park... More

I went to this hotel with a couple of friends. When we left I realised I missed some stuff. A big bottle op perfume, a small amount of money and a pack of cigarettes. Small things, but they where gone. I took the key, so it had to be someone who had acces to the keys. I reported it the... More