We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 45 Santa Eulalia del Rio hotels »

Fiesta Hotel Don Carlos

3.5 of 5
C/ Los Rosales 53, 07849 Santa Eulalia del Rio, Ibiza, Spain
Hotel amenities
Fiesta Hotel Don Carlos
3.5 of 5 stars 178 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

178 reviews from our community

Traveller rating
    49
    67
    29
    15
    18
See reviews for
Families
61
 
Couples
86
 
Solo
2
 
Business
0
 
What travellers say
  • Very good(21)
  • Sea view(21)
  • Entertainments team(19)
  • Pool area(14)
  • Snack bar(9)
Date Rating
West Midlands
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 27 May 2012 NEW
5
people found this review helpful

Im staying here on the 6th of june for a week. having read reviews on here i was worried what i was going to be facing! i contacted thomas cook & thomsons which were very helpful and assured me everything is ok. i also contacted the hotel itself which they replied back with a lovely e-mail stating my holiday will... More

Was this review helpful? Yes
Exeter
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW
2
people found this review helpful

I just learnt about the collapse today. I was very interested to read all the reviews here especially Rachels Granma as they must have just returned from holiday. The hotel being in a gutted state at this point still seems to have a lot of work to do if they want to open by 1st June. We have booked a... More

Was this review helpful? Yes
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 24 May 2012 NEW
5
people found this review helpful

We are booked for end of June and are very concerned about the building work. Thomsons will not go to look at the hotel! Agent! No reassurance that the work will be finished by the time we stay. We see that the hotel has replied to people whose rooms have been changed. However, no reply to those who mention collapse... More

Was this review helpful? Yes

Travellers are raving about these Santa Eulalia del Rio hotels

Sol Ibiza
4 of 5 stars
Show Prices ABS:HotelCheckRates-d234552?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Invisa Hotel Club Cala Verde
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d296891?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Sirenis Cala Llonga Resort
4 of 5 stars
Show Prices ABS:HotelCheckRates-d574538?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Invisa Hotel La Cala
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d248962?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Tropic Garden Aparthotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d566736?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Leicester, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 23 May 2012 NEW
7
people found this review helpful

Booked 09.05 - 23.05.2012 to be found that we had been transferred to Sol Ibiza as the Don Carlos hotel is gutted and currently undergoing total refurbishment. Walked along to see it during our stay and there is windows, doors, bathrooms and builders in the grounds the hotel is totally gutted and it looks unlikely to be open soon. I... More

Was this review helpful? Yes
Fiesta Hotel Group, Director de Relaciones con Clientes at Fiesta Hotel Don Carlos, responded to this review
25 May 2012

Dear RachelsGrandma! Thank you very much for your comments. We would like to inform you that Fiesta Hotel Don Carlos will open on the 1 of June 2012. Concerning the construction of the hotel that you have seen we would like to mention that we have realized to adapt the hotel to the new category of 4 stars superior, the... More

Cardiff
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 May 2012
2
people found this review helpful

After reading the latest reviews we went straight to our local Thomsons with regard our holiday at the Don Carlos.We too have booked 2 x suites with sea view for two weeks in August. I have to say that Thomsons did everything they could to reassure us that our holiday was safe and secure. Although they weren't aware of any... More

Was this review helpful? Yes
Fiesta Hotel Group, Director de Relaciones con Clientes at Fiesta Hotel Don Carlos, responded to this review
28 May 2012

Dear DB! Thank you very much for your comment. We are really sorry for the inconvenience that happened to you concerning the room. Nevertheless we hope you will have a nice stay at the Fiesta Hotel Don Carlos. More

worcs.
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 22 May 2012
1
person found this review helpful

I have just read all the reviews that have been posted in the last week or so. Thomson are out of order. In my opinion this Hotel should never have been changed to a couples hotel. As for the suites (the ones that have corner balconies there must only be about 6 if that). We had a suite last year... More

Was this review helpful? Yes
See 2 more reviews by owen10Worcs_ for Santa Eulalia del Rio
Fiesta Hotel Group, Director de Relaciones con Clientes at Fiesta Hotel Don Carlos, responded to this review
25 May 2012

Dear owen10Worcs! We would like to inform you that Fiesta Hotel Don Carlos has been completely renovated and that we have new types of rooms with different locations compared to the past years. Concerning the suites we have constructed 23 suites with sea view and 9 preferential suites “ocean front”, which is a total of 32 superior rooms, all with... More

Swansea, United Kingdom
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 20 May 2012
8
people found this review helpful

we have just been informed by Thomsons our room is over booked.we booked a suite room in January and now have been downgraded to a twin garden room. why did they take our booking knowing there was no suites available will not trust thomsons again. Jean Swansea

Was this review helpful? Yes
Mar Azuaga, Director de Relaciones con Clientes at Fiesta Hotel Don Carlos, responded to this review
23 May 2012

Dear Phil W! We are really sorry for the inconvenience that happened to you. Regarding this problem concerning the booked room this was a mistake of communication between the Tour Operator, on which we are working on already, we are sorry for the complications. Nevertheless, we hope to be able to welcome you in our resort Fiesta Hotel Don Carlos. More

Santa Eulalia del Rio, Spain
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 20 May 2012
7
people found this review helpful

We live here in Ibiza and we can confirm that the hotel is closed at the moment pending repairs from the partial collapse in December 2011, we cannot find out when the hotel will be open to clients. I have attached a photo of the damage which was featured in the local newspaper at the time. You may have to... More

Was this review helpful? Yes
Mar Azuaga, Director de Relaciones con Clientes at Fiesta Hotel Don Carlos, responded to this review
24 May 2012

Dear Sunipitu! Thank you very much for your comments. Fiesta Hotel Don Carlos will open on the 1 of June 2012. Concerning the construction of the hotel we would like to inform you that we have realized to adapt the hotel to the new category of 4 stars superior, the reformation has been made in the common zones, the area... More

Birmingham, United Kingdom
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 17 May 2012
10
people found this review helpful

After seeing the photograh of the collapse of the top three floors at the one end of the hotel which I believe are the suites with a sea view I became extremely concerned because we booked one of these rooms in March and the collapsed apparently happened in December 2011. Why were we not told and why are Thompsons denying... More

Was this review helpful? Yes
Mar Azuaga, Director de Relaciones con Clientes at Fiesta Hotel Don Carlos, responded to this review
22 May 2012

Dear Colin VV! Fiesta Hotel Group would like to inform you that in the collapse of the floors at the Fiesta Hotel Don Carlos has nothing to do with the amount of suites in the hotel. We are restoring the common zones of the hotel, the area of the swimming pool, the rooms, restaurants and bars, giving them a look... More

Driffield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 16 May 2012
4
people found this review helpful

It appears we are in a long queue of dissatisfied customers. We two booked a suite in this hotel in January for a special 60th birthdayonly to be told on the 14th of this month that there was no suites available and had to be downgraded to a twin room with garden view, We to got our upgrade money back... More

Was this review helpful? Yes

Travellers who viewed Fiesta Hotel Don Carlos also viewed

Fiesta Hotel Cala Llonga
4 of 5 stars 233 Reviews
Cala Llonga, Ibiza
Show Prices ABS:HotelCheckRates-d291507?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Grupotel Santa Eularia Hotel
4.5 of 5 stars 217 Reviews
Santa Eulalia del Rio, Ibiza
Show Prices ABS:HotelCheckRates-d579163?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Grand Palladium Palace Ibiza Resort & Spa
4.5 of 5 stars 343 Reviews
Playa d'en Bossa, Ibiza
Show Prices ABS:HotelCheckRates-d599172?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 45 hotels in Santa Eulalia del Rio, ranked by popularity »

Been to Fiesta Hotel Don Carlos? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Fiesta Hotel Don Carlos

  • Don Carlos Hotel Ibiza
Address: C/ Los Rosales 53, 07849 Santa Eulalia del Rio, Ibiza, Spain
Price range (per night):* S$192 - 347

Owners: What's your side of the story?

If you own or manage Fiesta Hotel Don Carlos, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Fiesta Hotel Don Carlos
Show the lowest price for this hotel (from our partners)
Show Prices