We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1 Cayo Ensenachos hotels »

Iberostar Ensenachos

5.0 of 5
Cayo Ensenachos | Villa Clara Keys, Cuba (Formerly Royal Hideaway Ensenachos)
Hotel amenities
Iberostar Ensenachos
4.0 of 5 stars 1336 Reviews
31 May 2012 -
andbeaste
31 May 2012 -
Aidan_GP
 
 
Write a Review

1,336 reviews from our community

What travellers say about this hotel
  • Very good(63)
  • Lobby bar(54)
  • MEGANO BEACH(46)
  • Golf cart(35)
  • Spa Section(33)
  • Room service(31)
  • Seafood restaurant(27)
  • Main building(23)
  • Low season(18)
  • King size bed(14)
Traveller rating
    655
    397
    167
    78
    39
Only show reviews for Family (160) | Couples (932) | Business (5)
Date Rating
Toronto, ON
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 31 May 2012 NEW

This hotel was the best one I have ever been to in Cuba! I am in love with everything about it and would go back in a heart beat (I am planning to return ASAP). The location is absolutely gorgeous. You have a whole island all to yourself and the resort is built into the lush vegetation. It is like... More

Was this review helpful? Yes
Grande Prairie, Alberta, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 31 May 2012 NEW

The resort is gorgeous and grounds are very well maintained. The beach is to die for. Rooms are very spacious and very clean. Our maid Jenny was amazing, she really did a great job. The only 2 complaints I have is : 1. Food - poor. The thing is that i dont eat meat, dairy and eggs. And I am... More

Was this review helpful? Yes
Gatineau, Canada
1 review
5 of 5 stars Reviewed 30 May 2012 NEW

I was there from May 22 to May 29. It rained the first 4 days ( and I mean ALL day). The staff did a wonderful job keeping us entertained in the lobby. Our room was great. The only thing was that there was a little bit of mold in the bathroom (toilet area). Other than that everything was clean... More

Was this review helpful? Yes
toronto
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 26 May 2012 NEW
9
people found this review helpful

Unfortunately this resort is only getting 3 out of 5. I feel the time of the year you travel, makes a difference. If you’re going to come to this resort do it during the busy seasons. They were not very busy and didn’t have the staff in place to do a better job. The trip from the airport to the... More

Was this review helpful? Yes
Toronto, Canada
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 25 May 2012
1
person found this review helpful

My friend and I stayed in the spa section which had beautiful grounds and a really nice pool with a swim up bar. The entire resort was really nice and the beach was absolutely beautiful! What I loved about this resort was I could go for very long walks to the other section of the resort where the villas are... More

Was this review helpful? Yes
British Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 24 May 2012
18
people found this review helpful

This is Cuba, so relax, and go with an open mind and especially heart. I'll tell you why in a bit. But first... As far as a description, most of the other reviews I have read pretty much explain the Iberostar Ensenachos. The prior reviews were very helpful and enhanced our experience for sure. The resort gardens and grounds are... More

Was this review helpful? Yes
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 May 2012

My experience with five star resorts in Cuba is with the Paradisius Rio D'Oro in Guadalavarca. The food and service did not match that excellent hotel. The experience starts with the check in and transportation to the rooms. The check in was tense and you could tell that the staff was under a lot of pressure and the usual pleasant... More

Was this review helpful? Yes
toronto
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 24 May 2012

We just came back from Iberostar Ensenachos. It was a overall very nice stay. The hotel is nice; It looks very luxurios, the rooms are very spacious, with large balconies and nice furnishings. I supose they are pretty clean, however, that would depend on the cleaning lady that you get.. The hotel is very big, however, it is not crowded.... More

Was this review helpful? Yes
Cow Bay, NS
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 22 May 2012
2
people found this review helpful

Stayed at Enchenachos this April. Beautiful resort. Very spread out, but "golf carts " cruise the resort frequently , so it is easy to get a ride if You don't like to walk or are not able to. The beach is fantastic, miles of white sand, clear and snorkling at the end of one of the beaches. Only disappointment :... More

Was this review helpful? Yes
Stefano Baratelli, General Manager at Iberostar Ensenachos, responded to this review
23 May 2012

Greetings from Iberostar Ensenachos. Thank you for your review. I'm sorry that you felt that your dinner at the Italian restaurant was not up to the standards that you expected. We are continuing to work on our menus and service and hope that the next time you stay, it will exceed your previous expectations. I hope that you enjoyed your... More

quebec
2 reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 22 May 2012
13
people found this review helpful

Fourth time in late April, second time under Iberostar. This review updates an earlier one from February to this same hotel. Booked the Spa section this time, but was given the Park. No big deal, but the Spa section, in my opinion, has the greenest and prettiest landscaping, probably because it is less travelled, not to say the rest of... More

Was this review helpful? Yes
Stefano Baratelli, General Manager at Iberostar Ensenachos, responded to this review
23 May 2012

Greetings from Iberostar Ensenachos. Thank you for your review. I very much enjoyed reading your comments and tips and am glad that you have found our ongoing renovations to your liking. We are still working on a few things including the beach buffet, but we hope to get that up and running as soon as possible and work on everything... More

Travellers who viewed Iberostar Ensenachos also viewed

Melia Buenavista
4.5 of 5 stars 532 Reviews
Cayo Santa Maria, Cuba
Melia Las Dunas
4 of 5 stars 2,401 Reviews
Cayo Santa Maria, Cuba
Barcelo Cayo Santa Maria Beach & Colonial Resort
3.5 of 5 stars 1,488 Reviews
Cayo Santa Maria, Cuba
View all 1 hotels in Cayo Ensenachos, ranked by popularity »

Been to Iberostar Ensenachos? Share your experiences!

Write a Review Add Photos Add Videos

Iberostar Ensenachos Also Known As

  • Occidental Royal Hideaway Ensenachos Cayo
  • Royal Hideaway Ensenachos
  • Occidental Royal Hideaway Ensenachos Hotel
Address: Cayo Ensenachos | Villa Clara Keys, Cuba (Formerly Royal Hideaway Ensenachos)

Owners: What's your side of the story?

If you own or manage Iberostar Ensenachos, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Iberostar Ensenachos
Show the lowest price for this hotel (from our partners)
We're sorry, we currently have no offers for this property.