After reading the T.A. reports,carrying out a lot of research and speaking to James and Alex Balfour we decided to make tides lodge the center of our annual,long march holiday.I felt very confident that it was the place for us, and in fact became very enthusiastic. We thought that we might have found a gem,and indeed the situation is superb,the...
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We are obviously disappointed to receive any negative reviews about the lodge as we do take customer satisfaction very seriously. However, with the best will in the world and with the best intentions it is not always possible to please everybody and we believe we do exceptionally well at pleasing the vast majority of our guests (3500 per year). Our...
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