I took a trip with my family to this hotel. I packed high hopes, I had heard about a recent 2 million dollar renovation that got me excited. What this hotel is missing can't be bought. Poor quality service, nobody smiles on a hall way, the cleaning ladies don't look happy to answer back good morning. Yes, I'm into manners... More

If you'd like a place to visit where the sunset takes your breath away nightly this is the place to be. The beach is a perfect spot to sit and watch Mother Nature's splendor in action. The resort is very well kept and I liked the smaller blocks of buildings that were only 2 storey's in height. Our room faced... More

I get it. I am not in America but it was very difficult to communicate with most of the employees. Uno Coke Light was misunderstood. I am at, what I thought was a tourist destination and it was very frustrating. Accommodations were fine. Pool was beautiful. The staff was always cleaning and the resort was very secure. But the food... More

The hotel was spectacular! I loved every single minute of it! Done people were extraordinary like Edwin Fernndez, Pepito, Stuard, Jamil ( the best), Ecson. All the staff was amazing! Loved the hotel! Defenitley coming back next year! The shows are amazing! And even the food!

This hotel is very good and clean. Good food (all inclusive), good drinks, beach is not really for beach lovers but is acceptable. Howling monkeys in the trees, Large beautiful parrots flying around. Monkeys and parrots are noisy but so nice to watch. If you go on a tour to Tortugas Island, go during the week because on week-end it... More

It is a great place to relax and do as little as you wish for everything is provided for you, even the alcohol is included, IF an all inclusive resurt is what you looking for. We got there by chance and found the place very pleasant and fantastic value for a short rest from the great sights of Costa Rica.... More

We stayed for a week in March 2013. A few if the highlights follow. Beach; black sand, just enough surf to have some fun, miles long. Rooms; basic, clean, quiet, spacious. Grounds and surroundings; well maintained and variety of plants and animals to see, monkeys, lizards and parrots make regular visits. Pools; well maintained and nice and warm Food and... More

The location is beautiful with long beach and the view it is wonderful.The personal verry polite.the rooms very cleans.Food it is place for improvement,but you find somethingh to like.The most beautiful experience was the connection in the little plaine for 25 min.from San Jose to the resort.the view was breath taking.We like the place and we will go back.

We stayed 2 nights here, at the end of our bus tour. It was so nice to be able to settle down, and just relax after all the travelling. Our room wasnt ready when we arrived, so the bell boy took our luggage and stored it for us, and we got full use of the facilities while we waited. Something... More