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Balneo Complex Saint Spas

97 "Nikola Vaptsarov" st., Velingrad 4600, Bulgaria
Hotel amenities
Balneo Complex Saint Spas
Professional photos
2 traveller photos
Ranked #13 of 16 hotels in Velingrad
3.0 of 5 stars 3 Reviews
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3 reviews from our community

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Traveller rating
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Date Rating
Sofia, Bulgaria
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“They wished, but couldn't”
2 of 5 stars Reviewed 15 March 2012
1
person found this review helpful

This a sad story. The hotel is with nice architecture and equiped with good furniture, the restaurant have good chairs and serviettes, but... don't go there. Good things: great bed linens, clean, hallway furniture, pool (especially the children one - 37 C, shallow, and with room for at least 15 children, adult pool- also great - 32 C big enough.... More

Was this review helpful? Yes
Nicosia, Cyprus
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Not bad but don't expect 5*”
3 of 5 stars Reviewed 3 January 2012

the Managing Director is right saying the hotel meets 5* requirements in Blg. and it's the best around here, but be ready foreigners not to find EU 5*. well, we are paying much less then somewhere in EU for 5* hotel of SPA range. So, it's fare enough. I have to say that , the author of the 1st review... More

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Sofia, Bulgaria
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Who gave them 5*?”
1 of 5 stars Reviewed 25 September 2011
3
people found this review helpful

The hotel is situated at the end of the city. It is quiet and marvelous area, just beautiful. I can't tell anything else that would be good about this place. When you book a 5* hotel and you pay a good price, you would expect to receive a 5* service in a 5* resort. The hotel staff are terrible, they... More

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Boyan Alexandrov, Director of Sales at Balneo Complex Saint Spas, responded to this review
16 November 2011

Dear StanimirB, Thank you for sharing your experience at the Sveti Spas with us. We were concerned to read it. Here are some comments from us. Your review was presented to the Front office manager and the Food and Beverages manager. They commented the issues with their teams in order to avoid any future lack of politeness. We also have... More

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Additional Information about Balneo Complex Saint Spas

97 "Nikola Vaptsarov" st., Velingrad 4600, Bulgaria
Price range (per night):* S$145

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It's a new hotel, but already falling apart. This is the door in my room. Stains from the air condinion
Balneo Complex Saint Spas Pictures (2 traveller photos)

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