We returned to the Natura Palace having previously stayed there 4 years ago. Once again ALL the staff were extremely friendly, welcoming and helpful which makes such a difference to the overall holiday experience - they are a credit to the Hipotel group. Nothing is too much trouble and queries are always dealt with quickly and efficiently. Although the pools... More

Having visited Lanzarote and the Natura Palace for the first time in January we definitely wanted to return and did so for a week in May. We were again not disappointed. The staff are so professional. The hotel is so clean. We love the choice of food and the ambience in the dining room. We would appreciate a small cup... More

Hotel a little out of the way, but has a long promenade out the back for strolls to the lighthouse or Playa Blanca. Pool area is really clean with one salt water and one fresh water pool and a jacuzzi which started up on the hour every hour. Very peaceful as no music is played around the pool area. Unless... More

Just returned from a wonderful holiday at this lovely hotel. I stayed with a friend and we both enjoyed our week stay here in May. The staff were efficient and friendly and the whole place was very well run. I have stayed at other 4 star hotels in Playa Blanca and this is my favourite because nothing was stressful. The... More

Stayed here in May2012 and was delighted with it. Perfect quiet location, lovely pool area, good rooms and excellent restaurant. Food was labelled as gluten free, vegetarian and so on and loads of choice. Ideal for couples, not really suitable for families. I'll definitely be returning!

First off - I don't usually write reviews on trip advisor but I felt that some of the comments I've read, didn't reflect my own views on the hotel, or our holiday experience, and wanted to share my opinion. We stayed at the Natura Palace during the last week in April/ first week in May 2012 and had a fabulous... More

Spent a week there in May 2012. We are a couple in our late 60's who have been to Playa Blanca several times and heard a lot about this hotel. We found it a nice hotel, quiet and peaceful, but a little too staid for us. There was only one bar in the evening, in the large lobby. A smaller,... More

Very pleasant place to stay. Excellent service and food was of a high standard compared to other places we have stayed. Entertainment was good with a good mix for both kids and adults. Rooms and pools could use a refurb but are pleasant enough. Beware of Mosquitos in April/May.

We are couple in our late 40s, wanting a quiet peaceful holiday and this hotel fitted the bill. On arrival we were not 100% happy with the room we were given, it overlooked a car park and the sea. However on asking at reception they immediately changed it with no quibbles to a room overlooking the pool and the sea... More