First impressions on walking into reception were of its grandeur, followed quickly by very friendly and efficient staff on reception. All rooms appear to have a sea view of some description and our room exceeded expectations, overlooking the pool area and the sea. The hotel was immaculate in its presentation. The food was excellent, very fresh, lots of choice and... More

We chose this hotel for our Honeymoon . We started our journey at Birmingham airport . We were delayed due to the snow but we had booked a VIP lounge which i would highly recommend.... We arrived very late and missed dinner but the hotel kindly organised some food for us.. Ok so the hotel, It is very beautiful, clean... More

Stayed here for 10 days 11th-21st of April, we stayed across the road at the natura gardens apartments the apartment was very spacious and clean but to be honest we never spend much time in our room when we are on holiday. We used the pool around these apartments every day as we had it to ourselves and we found... More

We spent a week here at the end of April, having chosen the hotel after research on Trip Advisor. We left feeling this was somewhere we could definitely return to, but an experience on the first day was initially offputting. We hired a kettle, as we have done in other places, but were told we couldn't take cups to our... More

The Natura Palace is a superb hotel, built to a high standard. Its vast, impressive marble entrance lobby leads down to a large pool area with one saltwater and one freshwater pool. The well equipped rooms are large with a sofa bed, small coffee table with chairs and a generous balcony, most of which face the sea. The pool area... More

We chose this hotel because of all the 5 star reviews. Unfortunately we were extremely disappointed with the food in particular. The hotel has a very lavish reception but totally characterless. The bar is situated to one side of the reception area and despite the very cheerful and helpful staff does not have the ambiance to encourage people to interact... More

An excellent hotel in a perfect location. We have stayed in several Canarian holiday hotels and this is our favourite so far. Staff, room, food, gardens and pools all fantastic - can't fault a thing. Would definitely recommend to family and friends. We will return!

Have just returned from a 2 week stay at the Natura Palace hotel.We booked mainly on the strength of the trip advisor reviews On arrival at the hotel I have to say that it was not quite what I expected.check was smooth I was a bit supprised that there were no safety deposit boxes available in room.We were shown to... More

We booked this hotel on the strength of the outstanding comments we'd read on this site and were not disappointed. First of all, my only negative issue: we've always had favorable results when e-mailing a hotel well before our holiday, in this case requesting a high floor with a sea view. In the event, our room was on the first... More