We very much enjoyed our stay in Fletcher Zuiderduin Beach hotel. After reading the bad reviews we did not expect much, but we were impressed by the kindness of the reception desk and the service given in the restaurant. We had an excellent dinner and the breakfast was great as well. We did not find the room outdated or not...
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This hotel defines unfriendly, and seems to have invented a completely unique approach as how NOT to deal with customers. Management has no clue about customer satisfaction and lacks a total understanding on what it takes to keep customers happy. Avoid this hotel at all cost.
Good location, nearby the sea. Breakfast was nicely, divers and tastfull. But... our room and the badroom were very small and old. The kleening was poor (there was sand on the bed, hairs in the badroom, etc). The rooms definitely need to be refreshed, they are old-fashioned. They overall look poorly. Sadly, I would not recommend this hotel to anyone.
Wonderful location. Beautiful beach. Poor architecture. The chef should pursue a career in an entirely different direction. Understaffed. Customer orientation not up to par. Nice Beach Bar. Sadly: not nearly enough value for money.
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