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All 6 Torrox hotels »

Iberostar Malaga Playa

4.0 of 5
Ferrara s/n, 29793, Spain
Hotel amenities
Iberostar Malaga Playa
Ranked #3 of 6 hotels in Torrox
4.0 of 5 stars 96 Reviews
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96 reviews from our community

    Trip type
Traveller rating
    34
    37
    16
    5
    4
Date Rating
Glasgow
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 12 April 2012
2
people found this review helpful

I'll keep it brief, myself and 8 year old daughter are just back from 5 days all inclusive (second week of easter break 2012). Good points - Hotel is lovely, staff are friendly and food is great. Bad points - No kids club or entertainment while we were there so was really quite boring for kids, outside pool not heated... More

Was this review helpful? Yes
IberostarHoteles, Online Reputation Manager at Iberostar Malaga Playa, responded to this review
16 April 2012

Dear guest, First of all we want to apologize for all the inconveniences you had during your stay. We are very sorry to hear that the entertainment program could not fulfill your expectations. The head departments involved have been informed about your comments. We will certainly take in our consideration and we will do our utmost to improve these points.... More

Bury st Edmunds
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 April 2012
2
people found this review helpful

We knew this hotel under previous ownership (RIU) and was pleasantly surprised to see the standard had been maintained. We stayed for 3 nights in a lovely corner room overlooking the sea. The pool looks brilliant as always ( too cold for us in March) and the hotel is bang on the beach. Most of the guests were Spanish. The... More

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IberostarHoteles, Online Reputation Manager at Iberostar Malaga Playa, responded to this review
11 April 2012

Dear guest, In first place, Thank you for choose Iberostar Málaga Playa. We are delighted that you enjoyed your stay with us. We are glad to read that you are pleasantly surprised to see that the standard had been maintained and we assure that we will continue working with illusion to improve our hotel services and facilities, so our guest... More

Tecumseh
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 22 March 2012
5
people found this review helpful

Beautiful place! Most workers friendly, however...the hotel is a rip-off. You have to pay 1.50 per 10 mins of internet use just to use their wi-fi. We paid for half-board, which says it includes breakfast and dinner. Problem is that drinks are not free. I understand the alchololic drinks shouldnt be free unless you pay for all inclusive...but the waiter... More

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IberostarHoteles, Online Reputation Manager at Iberostar Malaga Playa, responded to this review
26 March 2012

Dear Guest, Thank you for writing your review from your recent stay among us at Iberostar. Please receive our most sincere apologies for mailing to meet your expectations. Concerning the half-board, we would like to remark that we dispose of different meal options corresponding to different ranges and prices. We are sorry to hear that we did not fulfill your... More

Whitley Bay, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 21 February 2012

As said earlier the hotel could not be faulted the food was good, facilities pool and grounds in a good clean condition. Shame about the location as its miles from anywhere, if you want a decent night out you have to travel to Nerja. I had a good holiday although if I have to be honest having a teenage son... More

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IberostarHoteles, Online Reputation Manager at Iberostar Malaga Playa, responded to this review
23 February 2012

Dear Guest, In the first place we would like to thank you for your stay in our Iberostar Hotel Málaga Playa and for your write a friendly comment. It is a pleasure for us to read how much you have enjoyed your stay with us. Thank you for describing in just a few strong words our complete and exclusive service... More

Birmingham, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 January 2012
3
people found this review helpful

As a Travel agent we have sent many clients to this hotel when a RIU. We e.mailed the hotel some weeks ago regards a client arriving for the new year. NO reply ever received. Then the day bfore departure received a call from tour operator who had just beed told hotel closing find other accommodation. Clearly standards are going down... More

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IberostarHoteles, Online Reputation Manager at Iberostar Malaga Playa, responded to this review
7 February 2012

Dear client, Thank you for writing your review from your recent stay among us at Iberostar Malaga Playa. We check daily our e-mails and we reply them. We know how important is the communications with our clients and guest. Something must happen with that e-mail. Please receive our more sincere apologies for this embarrassing situation. Sincerely yours, Online Reputation Manager More

London UK
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 November 2011
3
people found this review helpful

I've benn in the Hotell of Malaga Playa in july and really liked it. stayed with my family for 10 days. the most iliked is SPA and girls there are just great!!! One spanish and the other girl is not. so I and my wife spend in the lovely SPA a lot of time. Thanks !!!

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IberostarHoteles, Online Experience Manager, Iberostar at Iberostar Malaga Playa, responded to this review
4 November 2011

Dear valeru, Thank you for taking the time to share your experience at Iberostar Málaga Playawith us. We are delighted that you enjoyed all our services, especially the SPA. We assure you that we will continue working to improve your next experience with us. Yours sincerely, Online Experience Manager, Iberostar More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 31 October 2011
8
people found this review helpful

After reading reviews I booked with some caution. However, the hotel is excellent, the staff do speak English, the food was very very good and the drinks list on the all inclusive was excellent. The location however may not be to everyone's taste particularly I suspect if choosing half board or room and breakfast. The beach in this area is... More

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england
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 17 October 2011
4
people found this review helpful

I have stayed at this hotel at least twice a year for the last 7 years, how disappointing to see that the Riu Standards had gone down since being takenover by Iberostar. The food was nice typical buffet sytle but ok, however if you chose not to have all inclusive you were left with no eating options during the day.... More

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IberostarHoteles, Online Experience Manager, Iberostar at Iberostar Malaga Playa, responded to this review
25 October 2011

Dear Madam, Thank you for taking the time to share your experience at Iberostar Malaga Playa with us. We are sorry to hear that your stay with us did not meet your expectations. We understand that the same property can be valued in a different way by different guests as this is usually rates as “excellent”. At Iberostar we strive... More

Plymouth, Mi.
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 12 October 2011
1
person found this review helpful

The Malaga Playa Iberostar is about 65 km from the train station in Malaga. There is a shuttle from the City to the hotel for about 20 euros per person if you have 4 or more people. The Buffet Breakfast was excellent and had a huge selection. On our last morning we had to leave before breakfast was served, but... More

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IberostarHoteles, Online Experience Manager, Iberostar at Iberostar Malaga Playa, responded to this review
25 October 2011

Dear Sir/Madam, We would like to thank you for taking the time to comment on your stay with us and for your positive feedback on our service, especially the food. We will continue working to improve our services following your comments and would have pleasure in welcoming you again in the future. Yours sincerely, Online Experience Manager, Iberostar More

Cork
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 11 October 2011
1
person found this review helpful

We stayed here back in July for 2 nights after spending a few days in Nerja as Torrox looked beautiful. We found it very hard to actually find a hotel when we arrived in Torrox but we spotted this one which was absolutely huge and we were very glad we found it! The hotel is massive and located right on... More

Was this review helpful? Yes
IberostarHoteles, Online Experience Manager, Iberostar at Iberostar Malaga Playa, responded to this review
25 October 2011

Dear Madam, Thank you for taking the time to share your experience at Iberostar with us. We are delighted that you enjoyed all our services. We assure you that we will continue working to improve your next experience with us. Yours sincerely, Online Experience Manager, Iberostar More

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Additional Information about Iberostar Malaga Playa

  • Riu Ferrara Hotel
  • Riu Ferrara Torrox
Address: Ferrara s/n, 29793, Spain
Price range (per night):* S$151 - 364

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Iberostar Malaga Playa
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