Just got back from a 2 week stay with my partner and we were quite dissappointed. Rooms nice and big with comfy beds, bathroom lovely with a very good shower but the curtains had holes all over and we had linen with marks on quite often not what you expect from a 4 star. The pool area was nice but... More

I travelled to this hotel on 12 May for a 2 week holiday. I cut the holiday short and returned on 23 May. I read the reviews before I went and now here's my verdict: 3 star accommodation (bedroom and bathroom large and clean); however, there were large holes in the bath towels and small holes in the bed sheets.... More

Just came back from our third visit to this hotel (16th May 2012). On arrival at 1pm our rooms where not ready for us, The reception staff told us because of this we would get an upgrade to a pool/sea view, they gave us our All Inc wrist bands and put our cases in a room for us. it then... More

We have just returned from a week in the sun! The sun being the only highlight of our stay. Positives; Only 10 minutes from the airport, very close to the beach, shopping mall close by, pleasent staff. Negatives; Food unappealing, repetative and cold. Restaurant appears to be in a state of chaos at mealtimes. Very noisy. Tables too close together,... More

My wife and i just came back from fuerteventura. Did we spend one great week in this hotel. Staff is really friendly and polite. It is a family hotel nearby the sea shores. beautifull sea walking site and the weather was perfect. Food is great every night and breakfast has a lot of variety . Two great pools and a... More

Stayed at the Carlota for 4 nights.. With my boyfriend & 6 year old daughter after spending a week in the Elba Sara first! Must say both hotels are amazing but the Carlota was tha lil bit better in my eyes when we came to check in was upgraded to a junior suite! OMG was amazing and advise any1 bookin... More

Avoid this hotel. It may be a new build hotel but i for one would not be booking here again. They had overbooked which i believe is a lie, as others were booked in and given rooms whilst we stood and argued. The staff where awful, no sense of customer service what so ever. I woild not recommend this hotel... More

All inclusive 28/04/12 to 09/05/201/ TRANSFERS & CHECK IN The hotel is located around 10 mins from airport so we got two taxis (family of 5) which cost €13 each Check was quick however the receptionist spoke rather poor English and preferred to speak in German to us even after us telling her twice we were British!! I was a... More

Just returned from 7 night stay with my 85 year old father. This was full board which was a first for me. The rooms and indeed the whole hotel are very clean and tidy. The outside pool area is very nice with plenty of sunbeds. 99% of the staff are pleasant and smiling and if they get to know you... More