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All 23 Broadbeach hotels »

BreakFree Diamond Beach

10-16 Alexandra Avenue, Broadbeach, Queensland 4217, Australia (Formerly Diamond Beach Resort )
Hotel amenities
BreakFree Diamond Beach
Ranked #17 of 23 hotels in Broadbeach
3.5 of 5 stars 155 Reviews
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155 reviews from our community

Traveller rating
    37
    56
    24
    18
    20
See reviews for
Families
123
 
Couples
9
 
Solo
1
 
Business
0
 
What travellers say
  • Pacific Fair(11)
  • Bedroom apartment(7)
  • Pool area(7)
  • Reception staff(4)
  • Friendly and helpful(4)
Date Rating
Dunedin, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 21 May 2012

Our family of three have returned from a weeks stay at Diamond Beach. We were a litte apprehensive, given some of the reviews on Trip Advisor. We arrived to be told that the apartment we were booked into - something like apartment 144? - did not have air conditioning. I politely asked if we could be allocated an air conditioned... More

Was this review helpful? Yes
Rebecca Noyes, General Manager at BreakFree Diamond Beach, responded to this review
25 May 2012

Dear MattersFam, Thank you for taking the time to provide feedback from your recent stay at BreakFree Diamond Beach Resort. I am pleased to read that staff were able to accommodate your unit requests and provide you with a unit that was suitable for your holiday needs. It is reassuring to read that although you found the unit to be... More

Wellington, Wellington, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2012

We stayed here late April for a week. No hassles on check-in, rooms lovely and clean. Everything we needed when we chose to cook and eat in. Great bar-b-que area as well as swimming pools. Children never came this trip but definately will be along on the next. Staff very friendly and helpful. Close proximity to Pacific Fair. Broadbeach city... More

Was this review helpful? Yes
Rebecca Noyes, General Manager at BreakFree Diamond Beach, responded to this review
24 May 2012

Dear Deborah J, Thank you for taking the time to post such a great review following your recent stay at BreakFree Diamond Beach Resort. From reading your review it sounds like it was a hassle free, relaxing and enjoyable holiday - the prefect mix! Thank you for your kind comments regarding the service you received, I will be sure to... More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 18 May 2012

We stayed here with 2 children and 2 adults in a 2 bedroom unit. We requested a renovated room. On arrival we were told that none of the rooms are fully renovated, and were given a fairly rundown room (Room 141). Our friends arrived 2 days later and were given a much nicer room (Room 129) although theirs was a... More

Was this review helpful? Yes
Rebecca Noyes, General Manager at BreakFree Diamond Beach, responded to this review
25 May 2012

Dear Dsmith-family, Thank you for taking to time to write such a detailed review on your recent stay with us. We do appreciate your valuable feedback. We apologise for any miscommunication from the office staff. I will certainly pass on your feedback and ensure that the correct information and support is provided at all times. I can confirm that there... More

Auckland, New Zealand
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 May 2012
2
people found this review helpful

We stayed here late April 2012, and found our apartment lovely and clean, and contained everything you need for a week long holiday. The facilities were great and the staff were very friendly and helpful. We are pretty fussy, so were very happy with all aspects of our stay. The location is amazing, so close to absolutely everything, playgrounds, shops,... More

Was this review helpful? Yes
Rebecca Noyes, General Manager at BreakFree Diamond Beach, responded to this review
24 May 2012

Dear Jo B, Thank you for your lovely review following your recent stay with us at BreakFree Diamond Beach. I am so pleased to read that you found the apartment to be both lovely and clean and that it provided everything you needed to enjoy your holiday with us. It is certainly reassuring to read that although you state you... More

Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 May 2012 via mobile
2
people found this review helpful

This was our second stay at diamond beach and once again it didn't let us down. Room was fantastic, staff always helpful and very reasonably priced. We are a family of five and we just love the friendly family atmosphere of diamond beach. The pool is amazing and our 12 year old son once again made plenty of new friends.... More

Was this review helpful? Yes
Rebecca Noyes, General Manager at BreakFree Diamond Beach, responded to this review
24 May 2012

Dear Adamr1972, What a great review, I am so pleased to receive such lovely feedback from your second stay with us. I am thrilled to hear that not only did we fit well within your budget but you found the room and facilities to be ‘fantastic’. The self contained nature of the units enables our guests to be able to... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 9 May 2012 via mobile

Our stay here was just okay, as a family of four, with a 2yo and baby. Door handles broken on several doors, dated and dirty decor. Liveable for a no frills holiday. We were given a third floor apartment at the rear of the complex, which meant lugging prams etc up all those stairs, and very difficult to let babysitter... More

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Rebecca Noyes, General Manager at BreakFree Diamond Beach, responded to this review
24 May 2012

Dear Sophie S, Thank you for taking the time to post a review on your stay at BreakFree Diamond Beach Resort. I note in your review that your stay was back in June of last year. I am happy to report that a lot of improvements have been made to our resort over the past year. We have also had... More

Sydney, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2012
3
people found this review helpful

As many others I had read many reviews prior to arrival and must say I was a little unsure if we had made the right choice but may I say I am so glad we choose to stay at Break Free Diamond Beach we had A Fantastic time the unit we stayed in was great it had been recently renovated... More

Was this review helpful? Yes
Rebecca Noyes, General Manager at BreakFree Diamond Beach, responded to this review
9 May 2012

Dear Jennie C, Thank you for taking the time to post your review from your recent stay at BreakFree Diamond Beach. We are so pleased that your concerns were not foundered and that you not only enjoyed your holiday but had a fantastic time whilst staying with us. We are fortunate to have a number of units that connect straight... More

Hamilton, Waikato, New Zealand
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 April 2012
3
people found this review helpful

Our family stayed here 9 days and had a ball. It is a great place for kids - the pool complex is great for old and young with the 2 lagoon pools and a lovely spa. The covered barbeque area between the pools is awesome, and well maintained. The gardens are lovely, and the location of the resort means that... More

Was this review helpful? Yes
Rebecca Noyes, General Manager at BreakFree Diamond Beach, responded to this review
19 April 2012

Dear Dave G, Welcome back! It is truly wonderful to read reviews from guests who have not only enjoyed their first stay with us but have returned for another enjoyable and memorable holiday. It is great to hear that your family had a ball enjoying the facilities of the resort. They are certainly a unique and wonderful feature to our... More

christchurch
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 April 2012
4
people found this review helpful

We will definately be going back to BreakFree Diamond Beach! We had a fantastic time there in early March this year. Brilliant location! So close to beach, fantastic childrens playground, beach-side walk track and Pacific Fair shopping mall. A superb place to stay at with children and A+ service. Like others, we were nearly put-off after reading some Trip Advisor... More

Was this review helpful? Yes
Rebecca Noyes, General Manager at BreakFree Diamond Beach, responded to this review
10 April 2012

Dear Steve t, Thank you for taking the time to post this wonderful review about your recent stay at BreakFree Diamond Beach Resort. I am so pleased to read that your family enjoyed their holiday with us and that your two girls enjoyed swimming in all three pools throughout their stay. We often hear of families making friends poolside, some... More

Wellington, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 March 2012
1
person found this review helpful

Breakfree diamond beach - a fantastic place to stay! Right from before trip queries, requests to hire portacots and buggies before we arrived, to early clean to allow us to check in, to assistance finding a doctor for sick kids and booking day trips... the staff at breakfree Diamond Beach were fantastic! The facilities were perfect for us - big... More

Was this review helpful? Yes
Rebecca Noyes, General Manager at BreakFree Diamond Beach, responded to this review
10 April 2012

Dear Kate P, I am thrilled to read that you’re stay with us was fantastic and that you found this to be the best place you have stayed on the Gold Coast. What a truly wonderful compliment and one that I will be sure to share with our team. I am fortunate to have such an enthusiastic and dedicated team... More

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Additional Information about BreakFree Diamond Beach

  • Diamond Beach Hotel
  • Diamond Beach Broadbeach
Address: 10-16 Alexandra Avenue, Broadbeach, Queensland 4217, Australia (Formerly Diamond Beach Resort )
Price range (per night):* S$186 - 577

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BreakFree Diamond Beach
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