Arrived late afternoon, Reception average, staff non engaging ... Will share information if you ask them All the questions other than that lack interest. Directed us to the wrong place to catch shuttles to Metricon. Advised parking subject to avail head on down to car park and no spaces. If you know it is full ... Why not just say... More

Excellent roomy unit with decent views and had been refurbished. Facilities were good, and represented decent value for the 2 nights we were there. However, "car parking" was included in the cost but as many others have said, there are not enough car parks, and after being out for the evening spent a pleasant 30 mins looking for on street... More

I got a great deal though Hotel Club which included breakfast. When I started to read reviews on the hotel I started to worry. A lot of people said that the hotel was looking old and there was a question of mould in the bathrooms. I decided that I would wait till I got there to make a judgement. Car... More

Stayed here for one night 16/03/13 on the 13th floor in a studio style room. The room was big enough for two people had a cosy living area and bed was comfortable. There was a nice kitchen area that was great for cooking breakfast. However beware of smoke as the detectors are very sensitive. The washing machine was outside to... More

We stayed 14 March for one night booked through a special including breakfast. Given a room on 9th floor overlooking highway and casino. Great easy walking distance to beach, main shops, restaurants and right across from Pacific Fair. Bed was clean and comfortable, the bathroom needs some serious attention with lots of mould on tiles. Rooms are fairly small but... More

Had booked this room as a mystery and were little concerned after reading some of other reviews. Room was clean; bed was very comfortable and easy walking distance to beach and broadbeach restuarants and shops. Breakfast was good value for price. Main disavantage with staying there is parking. Have parking underneath but is first in first served. So if you... More

It was with a little trepidation that we checked in, and were pleasantly surprised with our unit. Floor 6 overlooking the highway and the pub next door. The bed linen was spotless and the bed great,in fact the only problem with te room was that someone had been ironing on the carpet and missed the target. There was a musty... More

First off, my car got towed. $330 dollars later. No note was left to know where my car went so for all I knew it was stolen. I seen that other people were reimbursed for the fee but the manager looked at me and smiled and said "sorry out of my hands" Secondly, place was an absolute mess. The patio... More

I was pleasently surprised by the rooms and quality of the beds. Pillows were lovely too! The staff were lovely and very friendly! Nicely appointed room. Stayed here due to work and fortunate to get a parking as well. Was annoyed in the morning because had to get back on the road however some boneyard fossil decided to park behind... More