The staff was not very friendly, the restaurant is quite poor for a 4-star accomodation. In the bathroom a worker left some small tools and other stuff on the edge of the bath... not nice ! Due to the not working airconditioning we opened the balcony door (8th floor) and surprise ..... a neighbour was smoking marihuana. Not the hotel's... More

The Area of Gandia is very nice, however if you dont wantto ruin your experience dont book into this hotel. The staff are very rude and unhelpful, the experience of dining is like being in a factory canteen. No organisation for such a big hotel, and the food has a lot to be desired, all hot dishes were cold and... More

On paper, this hotel has it all, and it's really quite nice. Clean, well equipped, modern. What let it down in my opinion was the truly terrible food in the restaurant (Tony Roma's) and the poor wifi system which was intermittent at best and would not connect at all to a mac. Having said that, if you were there on... More

This hotel is large and has all the facilities you'd expect from a large hotel. Maybe our experience was below average because if was out of season. I've been fortunate to travel for work and stay in hundreds of hotels across the world. I've never use a hotel spa/gym and been expected to pay cash or credit card. Surely being... More

A very nice looking hotel, but the service leaves a lot to be desired. On arrival checking in took ages, we had to pay for room upfront, in fact every thing seemed to be this way, we ordered breakfast in bed and I had to scrape all my change together to pay there and then rather than it being added... More

I loved it ! nice service, very helpfull. My room was very big, clean, cozy, with a great view and nice balcony. I didn't get a chance to check the pool area, as I went there for business purposes, plus during the wihter time I only gave it a glance, and it looked quite nice. Besides the beaches in Gandia... More

Brand new will get you a clean room with sheets, towels and blankets that do not cause disgust, a more or less fresh interior design and a working television set, as well as a wireless internet connection, but what it won't give you is a helpful staff, common courtesy, charm or peace and quiet, all of which are utterly lacking... More