My experience sequentially - first the greeting at the reception was not friendly or i would say 'un-tourist like'. A tourist place should be friendly as tourism is the main source of revenue for them. Moving on...second, we checked into the room and was happy with clean room and bathroom; third, went with my family to indoor games and found... More

We used this hotel mostly for sleeping; although the time spent was not even 8 hours in case you like playing at the casino! The hotel is good budget hotel for spending a night and you use the rest of the money elsewhere:).

First the positives - genting has fantastic weather even in may. 2 parks on a hilltop and great approach roads are truly impressive. Now only if the folks out there matched that with better customer service. While there were some exceptions (very few), most of the folks in the hotel, theme parks and even at the restaurants have poor attitude... More

One thing I like this about this hotel the most is the spacious room. We booked a Family Suite and it was really great that they (the reception) gave us the room facing a beautiful park and whole KL City View. The room came with 2 queen sized bed, however the pillow is a bit too hard to sleep on.... More

Service Check in: Friendly smile with greetings=) Request for changes in newspaper and late check out: Without a smile yet give me a stare look=( Lift: The lift is fast reaching us and usually not fully occupied except in the morning. Overall efficient. Value Booked online: It is definitely the lowest price during the peak. Sleep quality Bed: Queen size... More

I like the weather up in genting as its cooling so I try to visit genting regularly. Singapore's weather is far too humid. Location- Somewhat far from the bus bay as compared to first world. Situated just beside the main entrance of the theme park. Eateries such as Old Town and Marrybrown, are nearby. Casino is further away as compared... More

We arrived around 8pm at Genting Highlands. The place alone is a place to return! I love it! Its cold and Im loving it since I have been exposed to hot climate since my birth so going to the places like this is a high to me. The receptionist was very accomodating. She made our check in so quick. The... More

Its our 1st family trip to genting and I did lotsa research and read plenty of reviews posted by travellers in tripadvisor before I decided to try out Theme Park Hotel instead of awana or first world. Definitely a good choice made by me and appreciated by 2 of my fussy juniors who had phobia with cleanliness of the room.... More

Yes, the room size was small and the services very limited..but still much better than the Grand Seasons ( Horrible Hotel!!&*%#) that I stayed at KL. This one was small but spic and span. The buffet served had a lot of variety but no variation during the two days we stayed. There is a water dispenser in the corridor and... More