My partner and I returned today from a weeklong stay at the hotel. We were welcomed by a very friendly and helpful receptionist who explained everything we needed to know. The room was average sized and very clean, good wardrobe space and quality finishings: furniture etc. The beds were quite firm but we both slept well nonetheless. As with most... More

My trip to this hotel was delightful. The staff were very helpful in every area from reception to the dining room, bar and bedrooms. It is a place I would go back to again and would look forward to it. It was spotlessly clean. There was constant staff working around the pool area keeping it clean and pristine. The facilities... More

Can't understand some comments on this hotel, don't let them put you off. Top quality hotel. Very friendly staff. Very clean. Food of good quality and varied theme nights. Different cuts of meat, poultry and fish cooked fresh and to order also pasta cooked to order at lunch time. Breakfasts are excellent with plenty choice, good quality back bacon, omelettes... More

Very clean hotel with friendly staff and a very good choice and quality of food. The free red wine in the all inclusive menu was relly good. The beach is just across the road from the hotel. It is a long walk into Puerto Del Carmen and probably best to go by taxi in the heat. All in all a... More

Just returned from ten days at this hotel everything first class from reception to waiters bar staff and cleaning staff,food was of high quality and plenty of choice, will return again and will also recomend to friends and family ! All staff very friendly but special thanks go to Christopher and neli for making our stay an enjoyable one !!!

Brilliant holiday for 1 week in April 2013 Bed and Breakfast. Only had 2 faults. (1) Air Conditioner was not working - reported same and was informed they would send an engineer to look at it - still not working - was 35 degrees at start of the holiday but cooled to 25 degrees towards the end. (2) the balcony... More

Spent a long weekend at this hotel for my daughter's 21st birthday. From the moment we arrived the staff were very friendly and welcoming and we were checked in very quickly. We walked to Peurto del Carmen on the first day which was a bit of a trek but you can get taxis for around five euros. It was fairly... More

Hotel is very clean with friendly, helpful staff. Pool area is swept all day and the sunbeds are jet washed regularly. Choice of food is very good, presentation and quality is high. Rooms are a good size and always well cleaned. Beach is just across the road, shops and bars just a short walk. Puerto del Carmen is about 30... More

Reading some of the reviews I think I must have been in another hotel. My wife and returned on 6th May after spending 10 nights all inclusive and cannot find anything to complain about. On arrival we were greeted with large smiles from the staff where everything was explained to us and that if we had anything to complain about... More