Me and my friend went for a four day break and it was a good deal, as soon as we got there we seen that it was full of old people 60+ and they was all German. The food was basic and the rooms was tiny, also if you are English they will put you in the Sister hotel's out... More

My sister and I stayed here for 4 nights on 21st April 2013. We got a great deal and had the weather been better, I'm sure we wouldn't have noticed just how dated and badly in need of refurbishment the hotel was. We stayed in The Copacabana block which was at the top of a hill, away from the main... More

Where do I start.... We walked in and looked around we thought we had come into an old peoples home you could tell we werent welcome at all!! We arrived early they put our bags into a locked room until our rooms were ready we got given the our all inclusive bands and hit the bar we were glared at... More

We stayed here for a week mid April and had a good time, the weather was good which was a bonus. The majority of guests are Spanish senior citizens and most of the rest are German, it is Arenal after all. Food is adequate but unexciting and the long meal sessions mean that once you figure out the system you... More

We arrived at the hotel around 11am, we was seen by a helpful man at reception & was told we would get our room key around 1 o'clock so we used this time to explore the grounds and see what was about. We travelled as a group of 6 and was had requested to have rooms close to each other... More

Myself and 5 girlfriends came here for my hen weekend for 4 days in the 2nd week of April. I do believe a holiday is what you make of it and we did have a lovely time. We booked through holiday gems and I feel they should've warned us that you don't actually stay in the main hotel. I'm unsure... More

Me and my partner stayed at this hotel on our first holiday together and to be honest this hotel put a downer on our entire holiday. First of all, the food was absolutely disgusting, and I'll eat pretty much anything i'm not fussy. It was such low quality I couldn't believe they actually served it and we were put in... More

I'm bemused by the reviews. I saw no bias by the staff against British guests in mid April. They were incredibly helpful to me when I needed some extra pillows for my grumbling other half, and told me all about the local bus routes. Perhaps it was because I smiled and said Hola? Maria is a gem! Stayed in Copacabana.... More

The pools are very nice but your room if you Book the annex is completely out if the way of everything. You have to walk down dark small alley streets which was not liked at all by myself and my mother. The entertainment did not cater for any other culture apart from spannish which was very disappointing. The food was... More