When we first arrived we were informed there was food in the dining room for us. What was there was hard rolls, cold meat & warm water,hotel shouldn't have bothered.Nobody there to welcome us. Booked this hotel paying extra for high floor, bath, shower, WC & balcony. I still have the E ticket with that information written on my accomadation... More

Very clean well finished hotel. Rooms comfy. Staff amazing and will do anything for you. Entertainment was great but you didnt feel harrased to join in. Pools lovely. plenty of loungers in quiet areas and lively areas. Food choice and standard was amazing. Two hundred metres from nice beach. resort lovely, not at all tacky but with plenty of shops... More

Visited this hotel in May this year. Arrived to a grand marble entrance. Very clean and friendly. Heard noises that the lifts were slow, but hey we were on holiday, we wanted to slow down, there is always stairs! Food was excellent with a very wide choice for breakfast, lunch and dinner. We went all inclusive and you could have... More

My wife and I have recently spent a week at the Luabay Costa Adeje. Prior to arriving we had read some really awful reviews and were a little apprehensive as what to expect. We needn't have worried as the hotel was very good, not perfect, but very good. The rooms are spotless (the towels were changed everyday), the food was... More

One of the best holidays I've been on! The staff were so lovely and attentive - bar staff especially. The entertainment was always varied and had something for everyone (magic shows, acrobats, singers) and there were loads of daytime activities too. The hotel's location is excellent because it's almost on the beach and just a 3 minute walk either way... More

Just got back from a week at the luabay and could not fault it! Like most people have said on here after booking the hotel and then reading the reviews I was a bit worried about what we would find, however needn't have been concerned! From the word go I knew we were going to be looked after very well!... More

Travelled on 15th of May for one week. Trouble free check in but no help provided with cases to room. Not a problem for us cos I hate having to tip those bell boys or whatever they are called. Our room was on second floor right opposite the restaurant so didn't need to use the lifts. The room was adequate... More

Went here in January/February and liked it so much we went back in April. Asked for room on the 4th floor to the front of hotel and looking south and that`s what we had. Only complaints it would be nice for the wine waiters to open a new bottle of wine at the table and there was water damage in... More

very very good location.room and food average,but very clean.lifts were a bit of a problem,very slow, too many people for two lifts.staff very friendly, and the all inclusive was very good value.entertainment was acceptable something on every evening..pool area not bad, very clean, lots of lounges.not that suitable for kids, in my opinion....more of hotel, not a resort.but would go... More