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Iberostar Grand Hotel Paraiso

4.5 of 5
Carr. Chetumal-Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Hotel amenities
Iberostar Grand Hotel Paraiso
Ranked #1 of 10 hotels in Playa Paraiso
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2,115 reviews from our community

Traveller rating
    1,790
    220
    66
    29
    10
See reviews for
Families
183
 
Couples
1586
 
Solo
44
 
Business
32
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Green Bay, Wisconsin
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

....and what it is - IS EXCELLENCE personified! My wife and I are 50 somethings and we have been to several AIs in the Riviera Maya now – 3 of them adults only. This was also our 4th visit to this Iberostar complex, but first to Grand. We normally do two AI vacations a year – one in Spring and... More

Was this review helpful? Yes 27
See 3 more reviews by srlbjl for Playa Paraiso
Cold Lake, Alberta, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013 NEW

We were extremely impressed with the grounds, location, service and amenities. We have travelled to Mexico many times and it was our first time with the Iberostar Hotel group. Staying at the Adult only was so very restful and enjoyable. The food was absolutely wonderful. The grounds are exquisite. The nightly entertainment in the theatre was extremely high end quality.... More

Was this review helpful? Yes 2

Review collected in partnership with Iberostar

Alpharetta, Georgia
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

This is our fifth visit to the overall property and third stop at the Grand, thus they must be doing something right but it is not what it was with respect to both physical plant and service. One of the reasons we return is the golf course is excellent, in excellent condition, and sees little use so it is a... More

Was this review helpful? Yes 5
Dunkirk, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

First off would like to thank Mitch at Tripguy.com for an outstanding job. The Dinner reservations were a nice treat and the surprise anniversary celebration was great too. The resort was outstanding. The food was amazing, top shelf drinks anytime you wanted. We spent 90% of the time at the pool as compared to the beach, mostly because we liked... More

Was this review helpful? Yes 3
Bay Area
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

My husband and I stayed at the Iberostar Grand after spending six days in Playacar. I must say the entrance at the Iberostar Grand is a Grand experience I nearly cried! We were met with cool washcloths that smelled incredible. We were guessing it had mint but I wasn’t 100% certain on the smell. I would buy the aromatherapy if... More

Was this review helpful? Yes 6
A TripAdvisor Member
4 of 5 stars Reviewed 14 May 2013 NEW

We enjoyed our stay. This was our 4th time and we will be headed back in the fall. The food was even better than our last visit. Iberostar has the nicest people working there. The last 3 visits Americans were the majority. This time most people were from Russia. I am wondering if this is a trend or just the... More

Was this review helpful? Yes 1

Review collected in partnership with Iberostar

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

This resort exceeded all of my expectations. The resort itself is beautiful and so clean. The rooms and bathroom are huge and the mini bar is stocked with not only beer but liquor, and the butler will customize it to your liking. There are 3 pools which are all amazing and suit all needs. The main pool is a salt-water... More

Was this review helpful? Yes 3
New York City, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

We have just come back yesterday, The hotel is more than a five star, all the employees where extremely friendly and attentive and always made sure any request was handle quickly and always with a smile. We are Italians and as they say food is one of our main concern when we go on vacation. that said the food was... More

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 May 2013 via mobile

We have just returned from 9 nights at this hotel and have to say it is easily the best holiday I have ever been on. The rooms are beautiful, the pool is beautiful, gorgeous spot on the beach - not too hectic, but the best things without a doubt was the food and the incredible service from the staff. Buffet... More

Was this review helpful? Yes 2
Newburyport, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 May 2013

My husband and I just returned from Mexico where we stayed at the Iberostar Grand Paraiso for one week. Overall, we had a really relaxing time. The hotel itself is beautiful and immaculate. The staff are exceptionally friendly, energetic, and helpful. The food was plenty, beautifully displayed and delicious. Definitely a major step up from the Iberostar Lindo in terms... More

Was this review helpful? Yes
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Additional Information about Iberostar Grand Hotel Paraiso

Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya
Address: Carr. Chetumal-Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Amenities:
Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Playa Paraiso
#1 Family Hotels in Playa Paraiso
#1 Luxury Hotels in Playa Paraiso
#1 Top resorts Hotels in Playa Paraiso
#2 Romantic Hotels in Playa Paraiso
Price range (per night): S$526 - 663
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more   less 
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