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All 5 Playa Paraiso hotels »

Iberostar Grand Hotel Paraiso

4.5 of 5
Carr. Chetumal-Pto Juarez km 309, Playa Paraiso 77710, Mexico
Hotel amenities
Iberostar Grand Hotel Paraiso
4.5 of 5 stars 1471 Reviews
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1,471 reviews from our community

What travellers say about this hotel
  • Room service(66)
  • Very good(58)
  • Pillow menu(43)
  • Ocean front(43)
  • Lobby bar(42)
  • Tranquility pool(40)
  • Star Friends(39)
  • Other resorts(36)
  • Golf cart(31)
  • Top shelf(29)
Traveller rating
    1,244
    150
    44
    25
    8
Only show reviews for Family (102) | Couples (1,139) | Business (14)
Date Rating
Calgary, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 31 May 2012 NEW
1
person found this review helpful

First time to the Grand and won't be our last. After experiencing a resort injury in 2011 in Mexico I wasn't sure if I would ever go back. Staying at the Grand has made this decision easy now. We stayed at the Grand for 2 glorious weeks April 21-May 12th with not one drop of rain. This resort should be... More

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Greensboro, North Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 30 May 2012 NEW
1
person found this review helpful

We stayed at the Iberostar Grand in October 2011. I'm a little late getting around to this review. We originally booked the standard suite & had an extremely tiny view of the ocean, so we decided to upgrade to an oceanfront suite for our last three nights (all that was available) and it was was definitely worth the extra money.... More

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Kelowna
Contributor
19 reviews 19 reviews
Reviews in 6 cities Reviews in 6 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 29 May 2012 NEW
5
people found this review helpful

I have been to this property three times with my spouse and it is amazing. I love the fact that it is adults only and very chill. This is the nicest place ever! I have stayed at a lot of different places in Mexico and this tops them all. The food is amazing and the head chef is always willing... More

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New York
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW
6
people found this review helpful

We recently stayed at the Grand for four nights and our only regret was that we didn't stay for longer. Service was top-notch. Everyone we encountered was friendly and gracious. We felt pampered from the moment we arrived at the hotel ... we were immediately served champagne, which helped! We upgraded to an ocean-view room, which was great. I didn't... More

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London, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW via mobile
1
person found this review helpful

We had visited in May 2011 & had such a great time, we decided to go back again for another 2 weeks - this time via Thomas Cook as it seemed First Choice no longer advertise it. One tip is go for private transfers if you can - the coach Thomas Cook laid on was packed hot an not a... More

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Bayonne, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW via mobile
1
person found this review helpful

Ok so we stayed at the grand in the first week of may. Before this my husband and i have been to the lindo ( which we got matlrried at and also highly recommend!!) And also the beach resort. We asked for an upgrade when we check in and because we were frequent travelers there they gave it to us... More

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Philadelphia, Pennsylvania
1 review
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 26 May 2012 NEW
13
people found this review helpful

I just got back from the Iberostar today. I have to say it is a beautiful resort with amazing rooms and views. The star friends staff and the food service staff are incredible. They are social and obviously trained well. Unfortunately, I have to say the concierge and butler are a waste of time. They are rude and very unwilling... More

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Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

When I went to The Iberostar Grand I was exhaisted and stresed to my limit from work. After one night my stress levels had gone down substancially. The hotel is calm clean, beautifull landscaped. The food choices were exactly what I wanted tasty, a big variety of healthy choices and available all the time so I didn't have to worry... More

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Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

One word-WOW. You will not be disappointed if you stay at the Grand. Every staff member was very helpful and happy to assist you, especially our butler Trini. There are plenty of food choices at the buffets and the lobster lasagne at the italian restaurant was over the top. I like the fact that if you did not want to... More

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Elkridge, MD
Senior Contributor
33 reviews 33 reviews
Reviews in 13 cities Reviews in 13 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 26 May 2012 NEW
3
people found this review helpful

Our stay was from May 13 – May 18. As this was our first visit to Mexico, and our first experience with an All Inclusive, I did extensive research, and Iberostar came out on top. From the 100’s of reviews I read prior to our trip, my expectations were very high, and for the most part, I was not disappointed.... More

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Additional Information about Iberostar Grand Hotel Paraiso

  • Iberostar Playa Paraiso
  • Playa Paraiso Iberostar
  • Iberostar Grand
Address: Carr. Chetumal-Pto Juarez km 309, Playa Paraiso 77710, Mexico
Price range (per night):* S$386 - 947

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Iberostar Grand Hotel Paraiso
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