Plus: Nice location, although quiet and not near anything. Nice pool. Minus: Terrible Rooms. Beds are the most uncomfortable beds I have ever slept in. Air conditioner does not work. Apathetic and unhelpful front desk staff. Poor customer service overall.
Dear guests, thank you for your sincere feedback on Trip Advisor. We would like to thank you for bringing your comments to our attention as we are dependent on our guests' experiences. By using your comments we can improve our service further which is important for us to continuously improve ourselves whenever necessary. We are sorry to know that we...
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We found staff from the manager downwards; to be very pleasant, knowledgeable and helpful.
Our room and the rest of the hotel was minimalist in style and very well maintained.
Breakfast and dinner buffets were the best we have come across. There was a wide range of nicely presented, well prepared, good quality food. It was constantly replenished and table...
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Dear guests, thank you for taking the time to give us feedback after your stay with us, because your comments are a great help to improve our services. We are very pleased that you enjoyed our food and that the attention of our staff has contributed to your satisfaction. We are very happy that you enjoyed your stay with us...
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Myself and friend wanted a week to relax away from work and family. Everything in the hotel was excellent, brilliant service and dealt with all our requirements. Very clean, we just booked for bed and breakfast, which was very good and even left breakfast when we had early morning flight. Hotel is next to the beach, we had superb weather....
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Dear guests, thank you for your comments regarding your stay with us, they are a great help to us in order to try to further improve our services every day. We are pleased to know you had an enjoyable week with us and that the friendliness of our staff has contributed to your well-being – we certainly enjoyed looking after...
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This is a quite nice hotel. Friendly and very helpful staff. Delicious breakfast. Nice and quiet surroundings close to the sea. Warmly recommended!!!
Dear Tone, thank you very much for your comments, they are a great help to try to improve our services and your satisfaction is our motivation. We are pleased that you enjoyed your stay with us and liked the attention of our staff. We would be delighted if you would choose our hotel for your next visit to Mallorca. Kind...
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Stayed here for 5 nights Half-Board with my girlfriend during September 2011. On check-in I found that the staff know a lot more German than English, but we made do with a bit of broken Spanish and the reception staff knew enough English to get by. During my stay it seemed as though we were the only British guests currently...
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This is a great hotel for anyone looking for a quiet and relaxing break. It is a stones throw from the beach and close to everything in S'Illot. The staff were very helpful and our room was spotlessly cleaned every day.
I found the breakfast to be of a very good standard and we also ate there on two or...
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Hotel Punta Amer is a lovely hotel with nice people working there and great service in the restaurant, the bar, the reception and cleaning services. We've stayed in the hotel from 13 til 22th of July. It has a nice swimming pool where our kids has spent a lot of time in. The hotel is situated directly near the sea...
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We stayed for a week at the Punta Amer from the 1st to the 8th of July. Me and my girlfriend were looking for a quiet relaxing break, in a excellent hotel, near the beach. We got exactly what we wanted at the Punta Amer. I personally scoured Trip Advisor looking for places to stay. We knew we wanted to...
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We stayed here for 2 nights. The rooms were minimalistic and modern. Our room was on the side of the Hotel but if possible upgrade to a sea-view as there can be noise from one of the bars behind the hotel. We were on half board and the meals are buffet service. The food is very good and HOT and...
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Nice contemporary hotel. Needed finishing in places.
Breakfast good except the fake juices. Buffet was ok. Not the restaurant experience you may get else where but typical for a 3 star type hotel. If on Half board you don't get any drinks for free, not even water, tea or coffee.
Do not stay on the street side if you want...
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