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Gili Air Hotel

2.0 of 5
West Nusa Tenggara, Indonesia
Hotel amenities
Gili Air Hotel
Ranked #4 of 4 hotels in Gili Air
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60 reviews from our community

    Trip type
Traveller rating
    7
    11
    13
    10
    19
Date Rating
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 13 April 2013

When I was researching there didn't seem like there were many options for accomodation on the island, so resorted to booking this hotel for 3 nights. I booked a superior room, and was luckily allocated one which was right on the beach! The room was large and as I was staying 3 nights, so could make myself comfortable and unpack.... More

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Copenhagen, Denmark
1 review
1 of 5 stars Reviewed 24 February 2013 via mobile

Have to warn about going here. It is so worn out and dirty. The staff is lazy and basically just young boys looking for fun. The pool consist of two adjacent pools. when we were there mid February one pool was without water and filled with earth, dirt and leaves. The other pool was with water but almost with just... More

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Alambaru, Responsabile relazioni pubbliche at Gili Air Hotel, responded to this review
3 March 2013

Congratulations. For the third time you've created a fake profile to write your lies. You're not a real traveler. This is your first comment in tripadvisor, and you created this profile someday ago, just for this fake comment. Anyone who knows our Hotel Gili Air & Restaurant knows that what you write are lies. I recommend you to visit our... More

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Henderson, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 January 2013

We spent a fabulous 5 nights at the Gili Air Hotel and loved the location and all the staff, from the GM to every member who showed genuine interest in making our stay wonderful. Awesome location on the beach front, perfect for couples looking for a relaxing escape. The room itself was spotless, with a balcony overlooking the pool and... More

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Cairns, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 21 December 2012

This is by far the worst "hotel" I have ever stayed at. I'm a seasoned traveler and have lived in Thailand for over 2 years, so I know what a '[--]' looks like. The staff here are rude, the accommodation is terrible and ridiculously over priced. The pool is seriously dirty, with at least 1cm of dead insects on the... More

Was this review helpful? Yes 2
Alambaru, Responsabile relazioni pubbliche at Gili Air Hotel, responded to this review
14 January 2013

"I'm a seasoned traveler and have lived in Thailand for over 2 years, so I know what a '[--]' looks like" you say. But this is your first comment of a hotel here. Why this? Because all of us know that's everything what you wrote is not true. In Tripadvisor everyone can see recent photos of our swimming pool and... More

Lisbon, Portugal
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 20 December 2012

I've arrived to the island without a booked room. We saw a lot of rooms, but we wanted to stay in the north part of the island, so there isn't so much offer... Between the rooms that we saw, the Gili Air Hotel was the best for the price that we could afford. The rooms are old and all the... More

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See 2 more reviews by XanaIgreja for Gili Air
Alambaru, Responsabile relazioni pubbliche at Gili Air Hotel, responded to this review
14 January 2013

Thank you for your comments and we are happy you enjoyed our the Hotel Gili Air & Restaurant, it's location on the #1 beach in Gili Air island. We apologize that aspects of your stay did not meet your expectations. We will share your feedback with our team and hope we have another opportunity to welcome you back in the... More

Brighton
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 19 December 2012

Oh dear....this place could be great but isn't. Wish we had stayed somewhere else. The air conditioning unit did not work and poured water all over my rucksack and the clothes inside, admittly some where dirty but the majority had just come from the laundry. When we advised them that we needed a new room with an a/c unit that... More

Was this review helpful? Yes 2
Alambaru, Responsabile relazioni pubbliche at Gili Air Hotel, responded to this review
20 December 2012

After writing your false comment anonymously on booking.com, now you "copy and paste" the same also tripadvasor after more than five months. We hope to never see false people like you on Gili Air and in our Hotel. More

Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 19 December 2012

The rooms are good, clean by Indonesian standards.The swimming pool is nice and the view is great as well. But the service is really poor; The water isnt working for the whole day and you don`t get any update from the staff, we asked them twice and every time they say it will work in 1 hour.We handed in the... More

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Alambaru, Responsabile relazioni pubbliche at Gili Air Hotel, responded to this review
24 December 2012

The Hotel Gili Air Service Laundry delivery the laundry within 24 hours. This is the operating standard. During the rainy season it hard to get the laundry dry with all the rain, so can happen that need more hours. In fact, if the sun is absent during the rains, it certainly is not the Hotel Staff responsibility. For your next... More

Top Contributor
68 reviews 68 reviews
60 hotel reviews
Reviews in 59 cities Reviews in 59 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 17 October 2012 via mobile

We didn't have a room booked when we came to the island. We are budget travellers who use the lonely plant book as our bible. We headed to some place in our guide book but they were fully booked. We wanted to stay on the north of the island which is best for snorkeling and sunsets and less busier. Our... More

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alambaru, Responsabile relazioni pubbliche at Gili Air Hotel, responded to this review
8 November 2012

Thank you for your enthusiastic endorsement and support for Hotel Gili Air & Restaurant! We're glad that you enjoyed our location, and the #1 beach in Gili Air. We appreciate everything your recognition of our exceptional staff. We hope to welcome you back again soon. More

London, United Kingdom
1 review
5 of 5 stars Reviewed 5 October 2012 via mobile

I went into this vacation not knowing what to expect from an  hotel in Gili Air, and the Hotel Gili Air & Restaurant exceeded every expectation I had.  The food was very good. I especially liked the  breakfast. The Italian restaurant was our favorite at night, but they were all awesome. The Manager he was very nice and generous. He... More

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Manchester, United Kingdom
Top Contributor
57 reviews 57 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 8 September 2012

Gili Air Hotel is in a great location right on the beach and on the best side of the island if you like to watch the sunset! It also has a nice swimming pool. The rooms were nice (not luxury but fine). The bathroom was quite big and was nice and clean. Don't bother using the computer with free internet... More

Was this review helpful? Yes 2
See 2 more reviews by sarahdd0201 for Gili Air
alambaru, Public Relations Manager at Gili Air Hotel, responded to this review
8 September 2012

Thank you for your feedback. We apologies for any problems about restaurant staff. I would like to explain about it, restaurant staff just bring you the bill which has been verified by cashier. They first show a bill, that started in your bill. Some misunderstanding happen. We share your comments with our team members and Direction, so we may make... More

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Additional Information about Gili Air Hotel

Also Known As:
Gili Air Hotel Gili Islands
Address: West Nusa Tenggara, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Gili Islands > Gili Air
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #4 of 4 hotels in Gili Air
Price range (per night): S$56 - 93
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Gili Air Hotel is situated in Central Indonesia, 5 km from the main island of Lombok. It features tropical gardens, a private beach area and a salt-water pool.Each room is equipped with air-conditioning and fan. It features a seating area and a work desk. Rooms at Gili Hotel come with private bathroom facilities.Guests can spend the day snorkelling, horse riding or soak in the pool. They can also go fishing or take a diving courses provided at the hotel. Bicycle rentals are available.Massages can be enjoyed at Gili Air Hotel. The hotel also features in-house shops for a day of shopping, as well as, free internet in public areas to leisurely research on Indonesia.The hotel restaurant serves Indonesian and international meals. In the evening, guests may enjoy barbecued meat or fish served daily. ... more   less 
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Gili Air Hotel
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