Galaxy Hotel (Macau): See 627 Resort Reviews and 454 Photos

Also Known As:: Galaxy Hotel Macau

Address: Avenida de Cotai, Cotai, Macau, China

Region: China > Macau

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#4 Business Hotels in Macau

#9 Family Hotels in Macau

#13 Luxury Hotels in Macau

Price range (per night): S$234 - 479

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: As one of the three hotels in Galaxy Macau, the Galaxy Hotel’s 1,500 rooms and suites represent an evolution of resort accommodations. Luxurious and beautiful, these contemporary rooms offer five-star amenities throughout and stunning views that stretch to the city or water landscape. Guests staying at Galaxy Hotel also enjoy free access to the world's largest skytop wave pool and many other recreational facilities and over 50 dining outlets at Galaxy Macau. All rooms at Galaxy Hotel afford guests a level of deep comfort that conveys a kind of respect that only a host with true Asian Heart can present. ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Agoda, Elong, Tingo and Venere so you can book your Galaxy Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

ilovepow

New Delhi, India

Senior Contributor

25 reviews

25 hotel reviews

Reviews in 16 cities

2 helpful votes

“Satisfaction”

Reviewed 22 May 2013 NEW

Staff is very active and enthusiastic bow to help us with the luggage. A door to the hotel will be able to see the sky in general sky, dazzling lights. Especially like the design of Galaxy Hotel, restaurant, shops are located in the corridor on both sides, very convenient, I would be afraid to go the same road as the... More

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yausingleung

Hong Kong

1 review

“Maintenance of the Wave Pool”

Reviewed 21 May 2013 NEW

We are glad to be invited to stay Galaxy Hotel. Our family are going to make fun in the Wave Pool. Unfortunately , some maintenance services were carrying out on the Wave Pool.These made us feel unhappy.It is better giving some notifications about these to yours travelers next time.

761MichelleR

Perth, Australia

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

“Travelling Asia”

Wow! Don't get much better than this , I stayed Venetian last time but this beats hand down , the hotel is 2yrs old and is very specky service Brilliant , free mini bar wave pool second to none! And free wifi , this hotel well worth the Dollars ,

Dear 761MichelleR, I am absolutely thrilled to read that your recent experience with us was a complete success and you found this hotel well worth the dollars. I will pass along your kind words and we look forward to welcoming you back to us in the near future. With kindest regards, Nathan Yu Guest Care Manager More

kacy paris l

Hong Kong, China

“Poor service check in”

When we arrived to check in they received travel agency notice you to cancel a reservation No record of our reservation number Could not find reason why cancel, we waiting check in over 30 mins than we phone to travel agency ask what happens cancel my reservation and they said still have reservation they check not cancel , we told... More

Dear kacy paris I, Thank you for sharing your experience regarding your recent stay at Galaxy Hotel. I sincerely apologize for the shortfalls you have encountered during check-in. Please be assured that this is by no means normal practice and we normally pride ourselves with a good quality product as well as a warm, friendly and efficient Guest experience. I... More

May Ling C

Kuala Lumpur, Malaysia

“Bad check-in time”

Reviewed 19 May 2013 NEW

We had very bad check in time for three rooms at 3.00p.m, 5.00p.m and last room at 6.30p.m also not yet ready. Besides this, everthing was excellent and I hope it would be better check in time on my next visit

Dear May Ling C, While I am very pleased you found everything to be excellent during your stay, I am sorry for the long wait at the check-in counter. Unfortunately being a popular destination can also make us a busy one & especially during the summer weekends. We hope the variety of activities we offer within the same property makes... More

willytam

hong kong

1 helpful vote

“stay on 13may to 15may”

Reviewed 17 May 2013 NEW

it's my first time staying at the galaxy , even it's not a direct booking from the hotel, but the experience is pleasant and memorable. the room is clean and the housekeeping staff are all fabulous. special thanks for the special arrangements of our anniversary, looking forward to stay at the okura and banyan tree in the near future, if... More

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Dear willytam, I was happy to read that your recent visit was a pleasant and memorable one. I was also very pleased to know that you have enjoyed your room, service from Housekeeping and the personal touches we provided for your special occasion. Please do come and visit us again in the near future and we look forward to welcoming... More

dsh0206

Vancouver, Canada

Reviews in 2 cities

“Excellent Choice”

We had the suite and it was spacious and beautiful. The room also came with a complimentary mini-bar stocked with beverages and snacks, which was extremely thoughtful.However there were some stains on the couch which looked like blood? The majority of the hotel staff provided great service but I question the position of some of the hostesses who were dressed... More

Dear dsh0206, I wish to thank you for taking the time to share your feedback with us. While I am delighted to know that you have enjoyed your suite and found our staffs were helpful; still, I wish to apologize that our housekeeping team had failed to notice the problem with the couch. I have been in touch with you... More

Kasity

“relaxed and enjoyable”

comfortable room, nice casino. I can spend a quality time on enjoying the holiday. However, there is still room for improvement to make it perfect. For instance, if it can arrange the check-in time to be early, it may be better. (check in time is 3pm, but we waitting over 1 hours for check-in)

Dear Kasity, Thank you for your lovely review. I am very please to read that you have enjoy your experience with Galaxy Hotel. I noted your suggestion and will be sure to share it with our hotel front office manager. It was a pleasure to have you as our guest and we hope to see you again! Best regards, Nathan... More

Peter D

“Stay with Galaxy on 29May & 12Jun 2013”

Reviewed 16 May 2013 NEW

我們十分滿意這兩天在銀河酒店的愉快假期。酒店的設備和職員的優質服務令我們有賓至如歸的感覺。 I and my wife really enjoyed the stay with Galaxy Hotel Macau. The room size was massive with beautiful decoration. Supplied us with complementary drinks & snacks. Most of the hotel staff had provided us with ver good service. We sept well on the very comfortable bed. Galaxy hotel is the best hotel we had stayed with in... More

Dear Peter D, Thank you for sharing your experience with us. I am delighted to know that you & your wife have enjoyed our hotel and the special decoration in the room for your special occasion. I am also very happy to know that we are your hotel of choice in Macau. We look forward to be serving you again.... More

Somnuk S

Thailand

“Grand and friendly service”

Reviewed 16 May 2013

We went to stay at Galaxy Hotel and experienced very relax and enjoyable trip during our stay there. This hotel have many friendly and poltes staffs and many nice area for taking many pictures. The room that we stayed have all service as many luxury 5 stars hotel. We will surely get back there in the future.

Dear Somnuk S, Thank you so much for your constructive feedback following your stay with us at Galaxy Hotel. I am delighted to note that you enjoyed our friendly service and like the design concept of this hotel property as these are clearly two very important factors when selecting a hotel. I have passed on you kind words to my... More

1-10 of 627 reviews

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Galaxy Hotel, Macau Reviews

Galaxy Hotel

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