Right from the beginning the staff in the Okura were friendly and attentive, this was a consistent and positive experience throughout our stay. Our room was a Superior Suite - although we had requested a no-smoking room with our booking at check-in they said there was construction work on that floor and so nothing was available. They did offer to... More

we stayed in the Superior Suite room there in May 2012 and thoroughly enjoyed it. Hotel shares the casino and swimming pool with another two 5 star hotels in a complex called Galaxy. Check in for the suite guests is flawless and done separately on the 6/F, no wait time and personal attention (Mila Leong, the guest relationship manager was... More

Last week I and my wife stayed at the Okura hotel superior suite. I really like the room. The decoration was elegant yet low-key, and plenty of sun-light because of the big windows and corner position. The room was very spacious with a living/dining room, bedroom, kitchen and a washroom with sauna and steam bath (woo!). It was already enjoyable... More

I stayed for one night at Okura in April. New hotel with full modern facilities. The room size is average in Macau standard but with full range of facilities and nicely furnished especaily the bathroom. It's managed by the famous Japanese hotel chain "Okura" so you will see some touch of Japanese design and hospitality. The gym is the best... More

Stayed at the Hotel Okura for our sons birthday--had 6 rooms on different floors..at check in and again at check out the rooms were confused with names...but in any case it was a fun place to stay....Extral large rooms with modern furnishings, international TV ,and the bathrooms with everything..hot, cold moving hot air built in bidet at different angles and... More

I chose hotel Okura because of its newest and Japanese style. It did not disappoint me in both. Indeed it was better than I expected, perhaps because of the spacious deluxe room. The bathroom facilities are modern, the beds are comfy. My room is with a balcony, but lack of view. The outdoor swimming pool at lower floor is open... More

I've stayed at the Okura in Tokyo and the now in Macau. Both are great. Clearly, Macau is different. It's super new, big, and plush. The rooms are big--but they still have those ever interesting Japanese toilets. Yes, heat, rinse, oscillate, dry--all in one touch! Free wifi. The hotel linked to the casino shared with the Banyan Tree and Galaxy--yet... More

I went to this hotel for a short holiday during chinese new year. I expected it would be chaotic as it was a peak season. The check in was slow as other hotels in Macau. I would say there is NO service at all here. I booked my room and I paid more for the executive floor. Nothing was mentioned... More

Had stayed there from Friday night. I have emailed to the reservation about the late check-in and late check-out, they allow me to late check-out at 12:30noon...strange why not 12noon or 1pm...Service in general is good. But it may not worth to stay at the Executive Floor...not big things...but just enough to discourage my stay with Okura again...We have paid... More