My wife and my daughter arrived very late at night but they were given an excellent care. They treat them as a very special guest and the room provided with them is great with a nice view. The people working in the Hotel is very supportive and they even help you find the place you wanted to see in Macau.

The price is not tally with the quality, Pictures provided in the websites are totally different from. I went there with my family total of 3 persons and we've booked a standard twin room. However, the staff there advised us to upgrade our room to the executive suite which have a queen size bed and a sofa bed in the... More

Booked for 1 night due to change of plans and it was a pleasant,quiet hotel. Rooms clean and tidy and although a bit small it caused no problems. Did not have breakfast so cannot comment on quality of food.It is on the far side of the island but it is about a 15 minute walk down to the main shopping... More

Good view , The suite room are luxurious. Not far from the center. I'm happy with a walk and easy to find.

For me,even the room is not so clean and small.the first thing i notice is all the staff working in this hotel,when we arrive almost afternoon,from hong kong,macau.the immigration window line move very slow it take 2-3hours waiting were totally mad.and when we checking in in these hotel,the reception told us that the check in time is 2pm(afternoon).they don't have... More

We booked this hotel for two nights because they offered a good price and the pictures on the internet looked good. The hotel also has a very good location. It turned out the room you actually get for that price is rather old. Upon arrival the receptionist asked us if we wanted to upgrade the room at an additional cost... More

Went to macau for my bachelors trip with 3 of my best friends. booked this hotel through the web only because of the price difference. There are many negatives about the hotel. below are just a few 1) Although its named "Best Western",,nobody knows this hotel by best western.locals know it as some "Sun Sun Chu". all hotels in macau... More

Nasty rooms, carpet so dirty. No power connection for laptop, I had to use bathroom outlet! I was the only person eating breakfast. The soft bed and pillows was the ONLY bright spot. You need a card to use the elevator but it did not work often. Wallpaper peeling off walls, leaky plumbing, you get the picture? This place needs... More

So this is the trick. They post on line the lower price among hotels located in the center and very nice pics of their renovated room. Once you get there you will get one of their bad rooms so they will ask you: "Do you want to upgrade?" As the room, it is run down, disgusting carpet, dust everywhere, found... More