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Holiday Inn Macau, an IHG Hotel

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Traveller (357)
360
Panoramas (6)
Room & Suite (221)

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About

#44 of 114 hotels in Macau
Location
Cleanliness
Service
Value
Stay at the welcoming Holiday Inn Macau hotel in China and unwind in our Tea Tree Spa and Fitness Centre between strolls to Macau's main sights. You'll recognise the elegant Holiday Inn Macau, in the heart of Macau's lively business district, by its ornate facade. At this central hotel you're never far from Macau's landmarks, like the iconic Ruins of St Paul's cathedral, 5km away and mosaic Senada Square, 4km away. Soothing aromatherapy massages and facial treatments clear your head in our relaxing Tea Tree Spa. You can be in Hong Kong in 1 hour from Macau Outer Harbour Ferry Terminal, 10 minutes away by complimentary shuttle bus. Racing fans flock to the island for November's Macau Grand Prix, 1.5km away, while vintage racing cars and ancient wines are displayed at the Grand Prix and wine museum 1km away. Get to your conferences and banquets with ease at Macau Tower Convention and Entertainment Centre, 5.5km from Holiday Inn Macau.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Children's television networks
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Wifi
Indoor pool
Restaurant
Breakfast buffet
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Baggage storage
Concierge
Currency exchange
ATM on site
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Hair dryer
Seating area
Telephone
Bottled water
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Chinese, Filipino
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
722Reviews46Q+A82Room tips
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Hans A wrote a review Jan 2024
Bandung, Indonesia153 contributions66 helpful votes
I've tried to book a room via IHG website but it said there's no room available, so we reached out by phone and their staff told us the room was still available. We're trying to book a room by phone, but due to staff's lack of ENGLISH SKILL, they suggest us to come and book on the spot. Because I'm diamond member from IHG, I chose diamond & platinum line. Unfriendly staff name Catherine simply said "No more room" and looked unhappy because I stand in diamond line. She looked surprised after I told her that I'm diamond member. Thank you CATHERINE for being rude and ruined my holiday!
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Holiday Inn Macau Holiday Inn Macau, Owner at Holiday Inn Macau, an IHG Hotel
Responded 28 Jan 2024
Dear Guest hansadr,   I'm sorry to hear about your frustrating experience with our staff. We strive to provide excellent service to all our guests, and it's disappointing to learn that you did not receive the level of assistance you deserve. We will bring your concerns to attention to ensure that steps are taken to prevent similar situations in the future. We truly value your loyalty as a Diamond member, and we hope to have the opportunity to restore your faith in our hotel during your future stays.   Carmond Hui General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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datin_tan wrote a review Dec 2023
Penang Island, Malaysia434 contributions232 helpful votes
Nice hotel closed to the city center. A few shops nearby for street food, pharmacies and souvenirs. I did not explore a lot on the facilities as I just stayed for one night. The staff are friendly and helpful, allow me to check in the luggage before the check in time. No hotel shuttle is available.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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touristy28 wrote a review Nov 2023
Bengaluru, India56 contributions36 helpful votes
The Hotel is not to be mistaken with the other Holiday Inn Express which is on the next parallel street. First of all as this hotel doesn't offer a pick up shuttle from the ferry terminal / airport our experience to reach it was not nice. We got scammed, in that we had to pay HK 120 for a 6 km drive by a unmetered taxi from the ferry terminal. Metered taxi were unavailable at the ferry terminal with long queue and no sign of any taxi lining up at the ferry taxi stand ,even though we landed in the middle of the day,We were also told that one could not board the public bus with big luggage. I wish we had consulted the hotel to send us a radio taxi instead . While depoarting we did just that and the hotel organised a radio taxi for us to the Macau airport early in the morning. When we landed our arrival concided with a big bus load of tourists ,which meant the check in procedure got even slower, though they were immediately attended to by another dedicated staff member. This is the first time ever I experienced a long queue for checking into a hotel.The girl who finally attended us did apologise for the delay so no hard feelings. The room given to us was really not very clean with traces of dust on the phone , clock and mould on the bathroom window screen and tiles of the bathroom as well as hair on the carpet. Looks like room cleaning is very perfunctory .The queens size beds were narrow.Room was well stocked with toiletries and tea/ coffee bags etc. Room window view was not great you get to see dilapidated buidlings. Breakfast buffet spread was a good mix of local and western food items though it was the same menu on all days that we stayed. We did avail the set menu for dinner and found the local cuisine we tried tasty.The waiters are courteous and attentive. I would like to mention an extremely helpful hotel bellboy who very patiently in English explained how we could get the bus to Guia Fortress, as we had been declined by many taxis we flagged down outside the hotel. I wish I had noted his name he really went out of his way to guide us.We used the bus to go and walked all the way back as it is not too far from the hotel. Tip: The closeby Starworld hotel shuttle can be used to commute to Cotai strip. All in all the stay was good though the rooms really need to be renovated.If a shuttle is operated it would help.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CSD wrote a review Oct 2023
20 contributions25 helpful votes
The hotel itself is dated and the neighborhood is kind of sketchy. Rooms are dated, bathroom although small, felt much modern and clean. Kudos to the staff at the front desk, all very helpful and nice. Price was somewhat high giving the hotel conditions and surroundings. I would rather go to newer hotels in the island in front, where all the new casinos are.
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Date of stay: October 2023Trip type: Travelled with friends
Room Tip: Stay in the island in front and just take a cab to go to downtown Macao . There are beautiful...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Macau Holiday Inn Macau, Owner at Holiday Inn Macau, an IHG Hotel
Responded 17 Oct 2023
Dear Guest CSD1975,   Thank you for taking the time to share your experience.   We are pleased to read that you found satisfied on our staff service, which can highly motivate our team to maintain and improve the quality of service in the future.    We are sorry to hear that you have less satisfaction on the hotel facilities and environment. Our hotel has been continuously carrying out various renovation projects on added amenities in order to improve the comfort for guests. However, your feedback is important for us to identify our hotel for improvement and we appreciate your comment, as one of our visions is to create unforgettable value for money experience to our guests.   Thank you again for your feedback and hope to see you soon   Carmond Hui General Manger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CaveVic wrote a review Sept 2023
Hong Kong, China106 contributions43 helpful votes
Once you enter the lobby, you kind of knew what was to come right then. The smell, the personalities in the lobby, the surrounding area that differs so much from the old charm of Macau. I wanted to hide my feeling, and the front desk staff seem friendly and norma, in their white polo shirts with green logos. Good evening, Sir! When the lift arrived on floor 22, you will be welcomed with old cigarette smell mixed with strong fragrance of cleansing agents. No air purifier could be seen. It would go downhill from there. I was allocated Room 221X. The room was not just dated and run down. I found hair everywhere, in the bath, and on the floor, even found some 'curly' ones in the bed under the cover. I could just take them as careless cleaning, but keep picturing what mess and actions happened before they let new guests take the room. I had such uneasy feeling that I had to sleep with most of my clothes on and not covering myself with the beddings, just in case I caught something nasty. The rate I paid was reasonable for the weekend and definitely not the cheapest. Breakfast was also below average. Only had I check other reviewers honest pictures. I had no idea how this hotel could be rated as 4 out of 5. Now I know. The reviews were all mixed up with the [ Holiday Inn at Cotai Strip ] which doesn't exist anymore and transformed into the Londoner Macao following the pandemic. Many reviews were also in local language, rated 4 or 5 and I wonder how. I regretted not picking the holiday inn express nearby. which is a new hotel and the price was even $xxx MOP cheaper. I should have known better then. I think this place is only suitable for the kind of tourists spending all night on bacarat tables, probably in need of some chain-smoking and sexy times before passing out. Better luck next time.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Pick a newer hotel nearby
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Macau Holiday Inn Macau, Owner at Holiday Inn Macau, an IHG Hotel
Responded 27 Sept 2023
Dear Guest CaveVic, Thank you for choosing Holiday Inn Macau for your hospitality needs. We appreciate you for taking the valuable time in bringing your experience and concern to our attention; your feedback is invaluable to us.   We are sorry to hear that you have less satisfaction on hotel environment. We take cleanliness and hygiene very seriously, and we apologize for falling short in this area. We have addressed this with our staff and are taking steps to ensure that it doesn't happen again.   Thank you again for sharing with us about your stay, we appreciate your feedback as we are always aiming to provide better stay experience for our guests and we look forward to welcoming you back soon. Carmond Hui General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kartik54 wrote a review Jun 2023
Mumbai, India256 contributions104 helpful votes
Decent hotel with small rooms, no restaurant other then a small coffee shop with ok to good breakfast. The size of the room is rather small, very few staff speak English and as the restaurant is outsourced other than the coffee shop which also works limited hours it’s a challenge for food.
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Date of stay: May 2023Trip type: Travelled with family
Room Tip: Helpful staff but highly understaffed so service is slow
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rohit Choudhary wrote a review Mar 2021
Gurugram (Gurgaon), India165 contributions58 helpful votes
Place is convenient, and shuttle service is available for pick-up and drop-off. On my stay in 2018, there was some maintenance work going on, and the hotel was a little loud. The hotel was within walking distance of the old center of Macau, as well as the Guia fort and lighthouse. Overall, it was a pleasant stay.
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Date of stay: February 2021
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wilson_W wrote a review Jun 2020
5 contributions1 helpful vote
I booked a room with my friend for gathering during the weekend. The price was reasonable and the room is quite good! The most impressive thing during we stayed at this hotel is Smile. Always can see the friendly smile of the staff.
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Date of stay: June 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kiki wrote a review Jun 2020
Macau, China3 contributions2 helpful votes
Service was great, F&B sizzling plate set was awesome. We stayover for one night and tried their dinner set. The experience was satisfying. Recommend if you are looking for middle-range hotel in old Macau peninsula area.
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Date of stay: June 2020
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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yanyi l wrote a review Jun 2020
2 contributions2 helpful votes
I stayed here at the beginning of the covid-19 pandemic before the lockdown. The service was really awesome. The staff checks all guest temperatures every time they enter and they disinfected the elevator hourly. The room was clean.
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Date of stay: February 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
S$106 - S$171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn macau hotel macau, macau holiday inn, holiday inn macau peninsula, macau peninsula holiday inn
LOCATION
ChinaMacau
NUMBER OF ROOMS
323
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN MACAU, AN IHG HOTEL (S̶$̶1̶7̶7̶) S$118: UPDATED 2024 Reviews, Price Comparison and 498 Photos - Tripadvisor

Frequently Asked Questions about Holiday Inn Macau, an IHG Hotel
Which popular attractions are close to Holiday Inn Macau, an IHG Hotel?
Nearby attractions include Performance Lake at Wynn Palace (0.4 km), St. Dominic's Church (0.1 km), and Rua da Felicidade (0.5 km).
What are some of the property amenities at Holiday Inn Macau, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn Macau, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Macau, an IHG Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Holiday Inn Macau, an IHG Hotel?
Conveniently located restaurants include Ristorante Il Teatro, Robuchon au Dome, and The Eight.
Are there opportunities to exercise at Holiday Inn Macau, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Macau, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Macau, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Macau, an IHG Hotel?
The staff speaks multiple languages, including English, Chinese, and Filipino.
Are there any historical sites close to Holiday Inn Macau, an IHG Hotel?
Many travellers enjoy visiting Our Lady of Penha (1.1 km), Mandarin's House (1.4 km), and Ruins of St. Paul's (1.0 km).