The individual rooms are really nice - modern, spacious, well designed, aesthetically pleasing and comfortable. This unfortunately was where the highlights ended for us.
Even though the hotel is relatively new the slate smell of cigarettes has started to become prevalent. There appeared to be no control on where guests could and couldn't smoke - on several occasions we were...
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Dear Sir/Madam,
Thank you very much for staying with us.
It is with deep regret that you found your stay unsatisfactory. We sincerely apologize about the uncontrollable cigarette smell and our team's poor english communication skills, we will definitely take a serious remedies in order to rectify these and hope to make your next stay a more pleasant and enjoyable...
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