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The Westin Resort Macau

4.5 of 5
No.1918 Estrada de Hac Sa, Coloane, Macau, China
Hotel amenities
The Westin Resort Macau
Ranked #32 of 81 hotels in Macau
4.0 of 5 stars 205 Reviews
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205 reviews from our community

Traveller rating
    66
    85
    28
    18
    8
See reviews for
Families
49
 
Couples
53
 
Solo
8
 
Business
26
 
What travellers say
  • Ferry terminal(8)
  • Golf course(6)
  • Free shuttle bus(4)
  • Ocean view room(4)
  • Other reviewers(3)
Date Rating
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 28 May 2012 NEW via mobile
1
person found this review helpful

Weve always stayed on the casino and more popular side of Macau, however this time we thought we would try the quiet beach side resort of The Westin. We arrived and immediately noticed that it needed refurbishing, and were worried that if the outside was this bad, how would the inside be - to our surprise it wasn't too bad... More

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See 2 more reviews by Leiperd for Macau
Montreal, Canada
Top Contributor
117 reviews 117 reviews
Reviews in 31 cities Reviews in 31 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 27 May 2012 NEW

The building is a large and nice one. carpets are old and because of the humidity, it smells. Some Javel water is required in bathrooms to remove black spots. We all recognize humidity is an issue : something has to be done. Service was great at the Concirge desk as well as for the shuttle. The shuttle, though, must be... More

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See 8 more reviews by RoxidouNoiro for Macau
Stephan Winkler, General Manager at The Westin Resort Macau, responded to this review
29 May 2012

Dear Valued Guest, Thank you very much for sharing the experience of your recent stay and your compliment to our Concierge associates. I am delighted to know you also enjoyed our breakfast buffet. Your concerns of room conditions and shuttle bus pick up point are well noted. I have passed your comments to our Executive Housekeeper and Front Office Manager... More

Hong Kong, China
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 26 May 2012 NEW

I have been at this Hotel on Multiple Occasions and unfortunately was not able to take my family along. I am sure that they would have loved it. If you are interested in the Gambling and being in the centre of the town then this location will not work. I loved it as this was away from the Macau madness... More

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Mexico City, Mexico
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 May 2012

I've never had a bigger room in my life at a SPG hotel. It was HUGE, with a view to the beach. The food was FANTASTIC, as in most Westin properties. It is far from the casinos, but there's a shuttle every 30 mins that takes you to Macao and the Venetian. There's a delicious Portugese restaurant, walking distance from... More

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Los Angeles, California
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 20 May 2012

We had a long weekend in Macau and stayed at the Westin Resort. It is located on the ocean and away from the craziness of the gambling mecca. I liked the quiet elegance of the property and the amazing views of the ocean and beach from every window! The staff was gracious and helpful and the concierge/bellboys were delightful and... More

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See 5 more reviews by LayneFick for Macau
Hong Kong, China
Senior Contributor
32 reviews 32 reviews
Reviews in 24 cities Reviews in 24 cities
103 helpful votes 103 helpful votes
1 of 5 stars Reviewed 12 May 2012

Our room smelt like mould and the skirting board grey. I ran my finger over them and my finger was filthy and left a white mark. The bathroom had patches of black, which also came off when I touched it with a cloth. I looked behind the bedside table trying to locate the source of the smell and almost wanted... More

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Stephan Winkler, General Manager at The Westin Resort Macau, responded to this review
15 May 2012

Dear Valued Guest, We very much appreciate your engagement as it continually allows us to review and improve our service and facilities. We have noted your comments regarding room cleanliness, and we are eager to address the shortfalls. I appreciate if you could contact me directly to further discuss. Please feel free to contact me at executiveoffice.macau@westin.com. Looking forward to... More

Varanasi, India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

The Westin is a good resort in Macau. We had lots of fun in that hotel. The surrounding view of China Sea is a great. The food was great and they are serving every type of continental food. The room and balcony is spacious. The bathroom was also big. But TV sets are older one, no LCD screen. This hotel... More

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Stephan Winkler, General Manager at The Westin Resort Macau, responded to this review
17 May 2012

Dear Valued Guest, Thank you for sharing your recent experience of your stay with us. It is truly a pleasure to learn that you had lots of fun here. We look forward to creating another individual moment of renewal for you in the near future. Be Well. Stephan Winkler General Manager More

Bangkok, Thailand
Senior Contributor
45 reviews 45 reviews
Reviews in 23 cities Reviews in 23 cities
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 6 May 2012
2
people found this review helpful

The Westin is an institution for Macau, we first visited it when there were only few casinos in MAcau. Now Macau has a lot of new huge hotels all located where the action, gambling, takes place. The Westin is located in a secluded part of the area overlooking the ocean. It's a grand dame if I can say that. It... More

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Stephan Winkler, General Manager at The Westin Resort Macau, responded to this review
10 May 2012

Dear Valued Guest, Thank you for sharing your experience of your last stay and I am pleased to learn that we are your hotel of choice in this area. We are proud to provide a unique travel experience like no others in Macau. Just minutes away from the hustle and bustle of Macau, it is a perfect getaway for a... More

HK
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 May 2012

We've stayed several times in this hotel, it is south of Macau and very peaceful. It is great for children, it has a lovely pool, a small kids club for toddlers, a playground and a bouncy castle at 10am every day. We ate in the cafe a couple of times, and the food was good. The rooms are a little... More

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Stephan Winkler, General Manager at The Westin Resort Macau, responded to this review
7 May 2012

Dear Valued Guest, Many thanks for staying with us recently. I am pleased to learn that we are your hotel of choice in this area. It is truly encouraging to read your comment. We are proud to provide a unique travel experience like no others in Macau. Just minutes away from the hustle and bustle of Macau, it is a... More

Dhaka
Contributor
19 reviews 19 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 30 April 2012

I stayed in Westin Resort Macau for two times for business meeting. It is far from the city, about 30 mins driver by tourist bus. Its in quite place, good for business conference. Those who like to stay in a heavenly place without any crowd, its great for them. They have shuttle service bus to/from the city/seaport. I went to... More

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See 4 more reviews by Hasnat M for Macau
Stephan Winkler, General Manager at The Westin Resort Macau, responded to this review
3 May 2012

Dear Valued Guest, It is such a pleasure to read your review and we appreciate for your time taken to express your Westin Experience. We are proud to provide unique travel experience like no others in Macau. Just minutes away from the hustle and bustle of Macau, Westin is where guests are quietly energized and get back to their best... More

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Additional Information about The Westin Resort Macau

  • Westin Hotel Macau
  • Westin Macau
  • Westin Coloane
Address: No.1918 Estrada de Hac Sa, Coloane, Macau, China
Price range (per night):* S$239 - 300

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The Westin Resort Macau
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