Stayed here for one night prior to boarding a cruise. Found another review here on TripAdvisor which proved very helpful - take the #46 bus from the airport to the stop right in front of the Grand Via 2 Mall and it's an easy walk to the hotel. Only 2 Euros per person for the bus (which was crowded and...
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Dear Guest,
Thanks so much for your review and your nice comments about the staff.
It will be our pleasure to wellcome back to AC SOM in your next visit to Barcelona.
Kind regards,
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We just got back from Barcelona, where we stayed at this beautiful hotel. I cannot stress enough how wonderful our stay was, mostly because of your great staff. We would like to express our gratitude to Rosa- who performed a flawless check-in and to Marta who always helped us with valuable tips on what to visit in Barcelona. Also, Juan...
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Dear Guest,
Thanks so much for the score and nice comments of your review.
Most of all for those about Rosa, Marta and Juan Antonio, they will be delighted with your recognition of their good work.
It will be our pleasure to wellcome back to AC SOM in your next visit to Barcelona.
Kind regards,
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This is not a Hotel for tourists. My wife and I stayed at the AC Marriott SOM in Barcelona April 19th 2012. It was so bad we cut our dream vacation by two days just to escape the Hotel. On the way to the Hotel the Taxi driver complained about the Hotel, at the Hotel the management apologized for the...
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Dear reviewer,
Thanks for your time and comments.
Obviously i disagree with almost all of them.
I did not apologized for the Hotel. Unless I tried to help you find another Hotel ('near Sants Station') as your wife asked for, before your chek-in.
As far as all our rooms are standard, there´s no way to make an up grade.
The...
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We wanted to take the kids to Barcelona so booked adjacent rooms on the top floor and spent 3 nights here. Very nice hotel, modern and funky, great bathrooms and the free mini bar with soft drinks was a big hit with the kids (aged 14 and 16). We found the location very convenient - only 12 euros for a...
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Dear reviewer,
Thanks so much for your kind commets, and sorry about the heating. As you know we are having a warm winter (¿?) and this is driving us crazy, with the temperatures in the rooms.
If we have the expected time on summer, the air conditioning will be working properly, so our guests won´t have problems.
We wish you...
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Nice rooms though very small. Had to go to lobby to get wifi - kind of a pain. and out in the middle of nowhere. if going to conference at New Fira Center you are close, if downtown my Montejuc then out of the way, and if you are a tourist and want to hang out in Old Town then...
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Dear reviewer,
The wifi policy is a Chain standard, free in the Lobby, but with pre-paid telefonica´s cards in the room.
Obviously I don't think we are "in the middlr of nowhere", as far as we are placed in a quiet neightbour near one of the biggest and nicest Shopping Mall (Gran Via 2) and only two subway stations to...
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I just had a two night stay at the AC Hotel Som. Although the hotel is not in the heart of the city, but the location is very convenient given the following:
1. Direct bus #46 (cost: 2 EUR) from the airport for 25-30 minutes (depending on your airline terminal), which drops you off at Gran Via 2 Mall/Carrefour and...
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Dear Reviewer
Thaks so much for your nice review of the AC SOM Hotel.
Most of all for your nice words of our staff and, particularly, about Alex. he will be delighted with them.
We feel sorry about your concerns of the kettle and facility tray for hot beverages. It is not an standard in AC Hotels by Marriott. Maybe...
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I paid 70 eur for 1 night and found the hotel is quite appropriate. Staff was efficient and helpful, I was allowed to make early check-in at 10:00 and late check-out at 14:00. Rooms are quite comfortable, clean and well-furnished, I like such style. Minibar with lots of drinks is for free. Location is convenient, easy to get to the...
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Dear Guest,
Thanks so much for your good evaluation, most of all for the staff remaks.
It will be our pleasure to welcome you back in your next visit to Barcelona.
Best regards,
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AC Som is a very nice hotel located around 20 minutes from the city center by metro (the station is a 5-minutes walk away). It is in a calm and secure area with an enormous shopping mall right next to it. The hotel presents itself as a modern stylish hotel: it looks nice, is clean, has good service and great...
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Dear Guest,
Thanks very much not just for your kind words about our facilities and location, but for the staff. I know they are always trying to do their best and work hard to make our guests feel comfortable. They will be happy with your recognition.
Sorry about the wifi system in the room, but as you've said, it is...
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Having just returned from a 3 day break here, i felt obliged to comment on what was a simply excellent hotel. The hotel is a 20 minute metro ride to the heart of the city, not too far to feel isolated, and not so close that it feels hectic to step outside.
Staff are extremely helpful and polite, willing to...
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Dear guest,
Thank you for this lovely review of our Hotel, and most of all for the staff evaluation, they'll be delighted with it.
It will be our pleasure to welcome you back to AC SOM soon.
Kindest regards,
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We stayed in this hotel for 4 nights this past week. The staff is amazing and very helpful. Good breakfast buffet (same variety across all Marriot properties), free minibar and prompt room service timing is a plus. We certainly hope all hotels learn to be like this in the future! When we got in our room, there was an issue...
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Estimado Cliente,
Gracias por su amable valoración de nuestro establecimiento, y, sobretodo, de nuestro personal. Será un placer hacerles partícipes...
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