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All 4 Cayo Guillermo hotels

Melia Cayo Guillermo

4.5 of 5
Jardines del Rey, Cayo Guillermo, Cuba
Hotel amenities
Melia Cayo Guillermo
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81%
Most recent review
5 of 5 stars Reviewed 18 June 2013
Heidi A Chester, England, United Kingdom
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1,980 reviews from our community

Traveller rating
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    595
    235
    113
    56
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Families
478
 
Couples
787
 
Solo
49
 
Business
4
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Chester, England, United Kingdom
1 review
5 of 5 stars Reviewed 18 June 2013 NEW

This was our 2nd time at the melia first with our son aged 4, I had bigged up the joys of kids club and he loved it, he was the only child who went but insisted on going every day so big thanx to Galli, Lucy. Also thanx to Mayalena and Yaniel at breakfast and lunch, rufus still talking about... More

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London, United Kingdom
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

This is a wonderful spot on the Cuban North coast. The hotel is nice, the staff is very friendly and the food is excellent there is something for everyone to enjoy. The beach is fantastic and the sea is very clear. I would definately return to this place. Bathrooms could be better.

Was this review helpful? Yes 1
Birmingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 June 2013 NEW

My wife and i have just returned from MCG, this is our 7th visit to Cuba, the first to MCG. First the negatives,rooms are dated but clean but hey you only sleep there. Too many mossies, the hotel does its best to control them, 4 times per day they spray the grounds but they still get you. The food is... More

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Seahouses, null, United Kingdom
1 review
4 of 5 stars Reviewed 11 June 2013

my 12th time well where do you start firstly rooms spotless bathrooms need attention Beach fantastic music a little loud .Toilets need more attention eg near reception at night disgusting tourists . FOOD excellent you will always find something to eat.Gardens coming on beautifully well done guys for your hard work. lobby bar GOT TO BE THE BEST IN THE... More

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Yarmouth, Canada
1 review
5 of 5 stars Reviewed 11 June 2013

Regardless of where you go or where you stay there is always someone who has something negative to say about where you’ve been or where you have stayed. After my first trip to Cuba in March 2011 I said I probably would never go back.....then a trip with my sisters and daughter came about this past April....I went with alot... More

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Toronto
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 June 2013

My husband and I just returned from our 8th visit to MCG. We absolutely love this hotel. It is extremely laid back and comfortable, not at all fancy. If you are looking for marble and glitz, this is not the place for you. We always say that going to MCG is like going to the cottage. You can totally relax... More

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Jesus T, General Manager at Melia Cayo Guillermo, responded to this review
12 June 2013

Dear Kimberly Thank you very much for your kind words and suggestions. I will pass them on the staff of the hotel. You are a member of our big repeat guest family and as such we will do our best to make your stay an unforgetable one. I am sure we will be seeing you a 9th time pretty soon... More

Dumfriesshire, Scotland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 8 June 2013

Just returned this morning from the Melia Cayo Guillermo, which is okay. I would rate it as a 3 star hotel. The rooms have recently been updated are are okay. They have been painted and furniture updated with flat screen tv's but the bathroom is old and needs attention. The food is okay for a week and the staff are... More

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Jesus T, General Manager at Melia Cayo Guillermo, responded to this review
10 June 2013

Dear sexytrucker Thank you for writing your comments about our hotel and let us know your experiences. We will take your opinions at heart and act accordingly. I am sure that when you come back to visit you will have a very nice experience in the resort. Our doors will be always opnened to you. Regards Jesús Tenorio General Manager More

York, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 June 2013

7th time to cuba and 1st time to this hotel if this had been my first time i would not be going back thankfully i know other hotels are better went for 30th anniversary and birthday got nothing from hotel not even a congratulations or bottle of wine food was cold and uncooked and same thing everynight a lot of... More

Was this review helpful? Yes 1
Jesus T, General Manager at Melia Cayo Guillermo, responded to this review
10 June 2013

Dear Darren Thank you very much for wrting about us in tripadvisor. All your opiniones will be taken into account with the purpose of bettering our services. All the best for you and your family, Jesús Tenorio General manager More

Toronto, Canada
1 review
5 of 5 stars Reviewed 7 June 2013

Peter and I visited Melia Cayo Guillermo April 6-13, 2013. I am very sorry for the late review but better late than never. This was truly a vacation to remember. The resort was so beautiful and well laid out. It was not too big and the perfect size for us...everything was close by. It was like paradise and truly a... More

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Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 6 June 2013

This was our 6th visit back to the Melia Cayo Guillermo after a two year gap exploring the rest of the world, and what a return it was. From the moment we arrived to check in, we were met by the amazing check in and customer service staff. With a nice drink and a cool towel, we waited for our... More

Was this review helpful? Yes 3
See 2 more reviews by Andydp4 for Cayo Guillermo
Jesus T, General Manager at Melia Cayo Guillermo, responded to this review
10 June 2013

Hello Andy Thanks for your kind words about the hotel and the staff. I appreciate you took the time to let people know about your holidays and also, that you have favorably realized our improvements. We will pass you comments on the staff and make sure that on your 7th visit, you will have an even ebtter time. Until then,... More

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Additional Information about Melia Cayo Guillermo

Also Known As:
Melia Cayo Guillermo Hotel
Melia Cayo Guillermo Hotel Cayo Guillermo
Cayo Guillermo Melia
Cayo Guillermo
Address: Jardines del Rey, Cayo Guillermo, Cuba
Region: Caribbean > Cuba > Ciego de Avila Province > Cayo Guillermo
Amenities:
Fitness Centre Restaurant Suites Swimming Pool
Hotel Style:
#1 Luxury Hotels in Cayo Guillermo
#1 Romantic Hotels in Cayo Guillermo
#1 Top resorts Hotels in Cayo Guillermo
#1 Family Hotels in Cayo Guillermo
Price range (per night): S$157 - 314
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Meliá Cayo Guillermo is located one of the most beautiful and white-sandy beaches with more than 1300 palm trees, and swept by very transparent waters. The area was an inspiration for Ernest Hemingway, and fishing the great blue river, always on his Pilar Yacht, he created part of his work. The hotel is perfect for couples and families but also for diving, fishing. We also organize the wedding of your dreams in this paradise. ... more   less 

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